Very Diligent
Accurate regarding the product
By Rafael H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
395 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We, here at Salty Expeditions LLC, pride ourselves on our extensive knowledge of the Carefree products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. Salty Expeditions LLC is an independent Carefree of Colorado parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a fully functional awning!
rvcarefree.com (rvcarefree.com) has 395 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 291 reviews with 5 stars · Clear filters
Accurate regarding the product
By Rafael H.
Emailed pictures of the damaged awning arm that I needed to replace, Received a very fast response with P/N needed and price. After I ordered, it was delivered very quickly. After I received the replacement it was the exact match.
By David E.
Excellent status messages and prompt delivery
By wayne G.
Availability of the exact OEM awning canopy replacement made our experience great. Also the shipping was very quick. The canopy was very well packed and arrived in perfect condition. Shortly after placing the order, customer service reached out to verify that what we ordered was going to be an exact match to our existing canopy. This was important because our canopy is non-standard and therefore not returnable.
By DAVID
Easy to order. Shipment arrived in a timely manner. Very happy experience.
By DENISE
Product arrived in good shape.
By Roger C.
They confirmed and verified my model to make sure that the right parts were ordered
By Sean C.
I got a fast response from the customer service department through email and they answered all my questions. I was very happy with my experience.
By Erik C.