rvcarefree.comReviews of rvcarefree.com

Can't rate product , waiting for my order to be filled.

The address you have for me on file is different than the address you sent the part to. Who ever sent the part miss labeled the wrong address on the box, luckily, my phone number was also on the box and the person that received my part called me and I had to go pick it up.

This was for a motor cover for my Carefree Altitude awning that had somehow fell off. New part was difficult to find on the Carefree site and was expensive. However, part fit perfectly when it arrived. No tracking information was provided with the order, luckily it arrived on the day we departed and was a quick install.

Tech service was great. Specified how to temporarily secure the awning. I could never get sales support on the phone to order part I needed. Although difficult I found the part needed on the website.

First off when I ordered the item it was difficult trying to find the correct one for my system. After I found the correct one I was having a difficulty with the site not working properly. When I finally was able to get my item and place the order, after saying it was in stock it said that it would take nearly a month to deliver. It did arrive prior than a month but I received no tracking information for that item.