Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,249 reviews
RuutSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ruut is a digital coach that develops recovery and running skills based on metrics. We teach athletes—and those who want to become athletes—to make daily decisions: whether to train or recover, manage fatigue, and progress sustainably.Our mission is to improve the stability of athletic performance and the quality of recovery through clear daily actions and personalized running plans that reduce discomfort and the risk of injury. 🏃♂️📈
Ruut (ruutlabs.com) has 1,249 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 713 reviews with 5 stars · Clear filters
Really quick response and actually helpful. Thank you so much - A* support
By Emma M.
Response from Ruut· Sep 5, 2026
Hello Emma, We are thrilled to know that our support team was able to help you! Your kind words truly mean a lot to us. Thank you for being a valued part of the Ruut community — we are always here for you. Warm regards, The Ruut Team
Jules listened and cooperated with my circumstances. I am very grateful. Thank you.
By Sal
Response from Ruut· Sep 5, 2026
Hello Sal, Thank you for your feedback! It is our goal to offer a helpful, professional, and compassionate support experience, and we are so happy to hear that it came through for you. Thank you for growing with Ruut! Warm regards, The Ruut Team
Sadly I needed to cancel my subscription and the folks a Ruut couldn’t have been more helpful
By Nicola W.
Response from Ruut· Sep 4, 2026
Hello Nicola, We’re sorry to see you go, but we’re so glad our team could make the cancellation process as smooth and helpful as possible. Thank you for taking the time to share your experience and for being part of the Ruut community. We truly appreciate you! Best regards, The Ruut Team
It was a very quick and easy process and the woman was very nice to talk to! Any time again Kind regards, Emanuela
By Emanuela *.
Response from Ruut· Sep 3, 2026
Hello Emanuela, It is wonderful to hear that our support team made a difference for you! We are dedicated to providing care and clarity every step of the way. Thank you for being such an important part of the Ruut community. With appreciation, The Ruut Team
Incredibly fast response to my request and a thoughtful response.
By Todd
Response from Ruut· Aug 31, 2026
Hello Todd, Thank you for your lovely feedback! We are delighted that our support team could assist you and make your experience smoother. We are always here if you need us again. Warm regards, The Ruut Team
Emailed to cancel my subscription and almost instantly got a reply back confirming the cancellation. Amazing customer service ⭐️⭐️
By Alison T.
Response from Ruut· Aug 31, 2026
Hello Alison, Thank you for your lovely feedback! We're so pleased that your cancellation was handled quickly and that you received confirmation almost right away. We always want our support to be straightforward, responsive, and helpful, so it's wonderful to know you had such a positive experience. Thank you for recognizing our team's efforts! Kind regards, The Ruut Team
great service, quick reaction, very professional
By Petra O.
Response from Ruut· Aug 29, 2026
Dear Petra, Thank you so much for your lovely feedback! We're delighted to know that you had such a positive experience with our team and appreciated our quick response and professional approach. Providing helpful and attentive support is very important to us, so it means a lot to hear that we met your expectations. Thank you again for taking the time to share your experience with us! Warm regards, The Ruut Team
Very helpful and professional support team
By Renata
Response from Ruut· Aug 29, 2026
Hello Renata, Thank you for taking the time to share your feedback! We're happy to know that you had a great experience with our support team. Providing friendly, helpful, and professional assistance is something we truly value, and we're grateful to know it made a positive impression on you. Warm regards, The Ruut Team
