Great Customer Service
I wasn't able to continue using my plan consistently, and needed to cancel it. Tina replied to my email quickly and cancelled everything for me without any additional questions or hiccups. Very helpful!!
By Sophia
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,249 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ruut is a digital coach that develops recovery and running skills based on metrics. We teach athletes—and those who want to become athletes—to make daily decisions: whether to train or recover, manage fatigue, and progress sustainably.Our mission is to improve the stability of athletic performance and the quality of recovery through clear daily actions and personalized running plans that reduce discomfort and the risk of injury. 🏃♂️📈
Ruut (ruutlabs.com) has 1,249 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 713 reviews with 5 stars · Clear filters
I wasn't able to continue using my plan consistently, and needed to cancel it. Tina replied to my email quickly and cancelled everything for me without any additional questions or hiccups. Very helpful!!
By Sophia
The response was very quick and resolved my question straight away
By Louise
A good start, hope I can keep it going
By Ruth
fulfilled my request without any hesitation or sales pitch.
By Jamey G.
Customer service replied immediately and satisfactorily to my question about my subscription. In fact, there was no error on the part of Ruut. The mistake was mine, yet Ruut's response was courteous.
By Rhonda S.
Quick response!
By Jam
Outstanding customer service support. Thank you.
By John P.
Quick response
By Annonamous