Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,249 reviews
RuutSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ruut is a digital coach that develops recovery and running skills based on metrics. We teach athletes—and those who want to become athletes—to make daily decisions: whether to train or recover, manage fatigue, and progress sustainably.Our mission is to improve the stability of athletic performance and the quality of recovery through clear daily actions and personalized running plans that reduce discomfort and the risk of injury. 🏃♂️📈
Ruut (ruutlabs.com) has 1,249 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 713 reviews with 5 stars · Clear filters
Excellent customer service
By Borlase MD MBA MS B.
Response from Ruut· Jun 2, 2026
Dear Valued Customer, Thank you for your feedback! It is our goal to offer a helpful, professional, and compassionate support experience, and we are so happy to hear that it came through for you. Thank you for growing with Ruut! Warm regards, The Ruut Team
I'm learning something valuable to my overall health. Some things on the checklist will not be possible at present but will be useful after another 3 months due to previous commitments. Breathing may improve in my exercise routine. And I can eliminate my bedtime snack. How this will work with the CPAP machine and neck pain remains an issue.
By Ken
Response from Ruut· Jun 2, 2026
Dear Ken, Thank you for your feedback! We're glad that you enjoyed your experience with Ruut. It is wonderful to hear that you are learning something so valuable to your overall health, from improving your breathing during exercise to making positive adjustments like eliminating your bedtime snack. We completely understand that some checklist items will need to wait a few months due to your prior commitments—taking things at your own pace is a great approach! If you have any further questions or need assistance, please feel free to reach out to us at [email protected]. We're always here to help! Warm regards, The Ruut Team
Had a glitch with my app and the team were very responsive and fixed it in a few days.
By Joanne De N.
Response from Ruut· Jun 2, 2026
Hello Joanne, We are so glad you felt supported by our team! Your experience matters deeply to us, and knowing we could be there for you means everything. Thank you for your kind words and your presence in our community. Warmly, The Ruut Team
How can I download the app?
By customer
Response from Ruut· Jun 2, 2026
Dear Valued Customer, Thank you for reaching out! We're glad that you enjoyed your experience with Ruut. To answer your question, please note that we do not have a mobile app available to download at this time; Ruut can be accessed entirely through our website. If you have any further questions or need assistance, please feel free to reach out to us at [email protected]. We're always here to help! Warm regards, The Ruut Team
Helps to start gently
By David
Response from Ruut· Jun 1, 2026
Hi David, Thank you for your kind words! We are so glad to hear that Ruut helps to start gently. We designed our program specifically to guide you at a pace that feels comfortable, supportive, and safe for your body. It is incredibly rewarding to know that what we have created is helping support your physical recovery and providing real value to your health journey. Thank you for being such a valued member of the Ruut community! Warm wishes, The Ruut Team
Very quick and polite response to my request
By Eileen Ramerman S.
Response from Ruut· Jun 1, 2026
Hello Eileen, We are so happy to hear that you had a positive experience with our customer support. It is always a pleasure to see that our efforts make a difference. Thank you for being part of the Ruut community! Warm regards, The Ruut Team
You are incredibly kind, even though i was foolish. THANK YOU!
By Iris K.
Response from Ruut· May 31, 2026
Hello Iris! Thank you for your feedback! We’re glad to hear you had a positive experience and felt supported throughout. There’s no need to be hard on yourself—what matters is that everything worked out for you. We always aim to provide helpful, respectful, and reliable assistance. Warmly, The Ruut Team
Great response time, very helpful
By Dennis E.
Response from Ruut· May 31, 2026
Hello Dennis! We are so glad you felt supported by our team! It’s wonderful to know you had a smooth and positive experience. We always aim to provide fast, reliable, and helpful assistance. We truly appreciate your kind words and support. With gratitude, The Ruut Team
