Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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255 reviews
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Rust-Oleum is a manufacturer of protective paints and coatings for home and industrial use.
Rust-Oleum (rustoleum.com) has 255 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
Showing 183 reviews with 1 star · Clear filters
Without any doubt Rust-Oleum is by far the worst paint we have ever used. My wife started using it and said she was struggling to get a good finish. So I had a go, oh dear shocking quality product. I ended up rubbing the entire surface back down and started over with a different manufacturers product. Wonderful now looks as it should. I personally would never use this brand again, 1st and last time.
By Jon C.
I have been using Rustoleum for years. The past I would say 4 years the quality has went so far down. Spray paints especially. The glitter ones is pointless after 3-4 sprays the nozzle becomes clogged. What they charge for that paint is insane and it has happened to me so many times I don't purchase it. Here recently I purchased on serveral occasions the new 5 in 1 and every can is tacky. You pay 7.00 a can come home spray your project and hours later you check and the entire thing is ruined because its so tacky it is like glue. I have come to terms it's time to retire purchasing this product and move on.
By Tori V.
I read the upvc paint reviews on Trustpilot and Amazon so wanted to make a purchase. Reviewers said its best to order some samples first, so went on the Rustoleum website, picked two samples, clicked buy now......and found the only way to buy was to open something called a "Google account" and pay by something called Gpay. I loath Google, so that was the end of that.
By Mr U.
Paint delivered to the wrong address twice! They advertised about the free next day delivery but don't be fooled because they have you chasing them around for your paint getting delivered in the wrong address.
By DM
Did not receive all my items Only A leaking paint can and sugar spray I am angry as no one is responding to my emails
By S S.
Never used a paint so overpowering in smell. It was not the easiest paint I have used either .poor application
By Beverly
KRUD KUTTER adhesive remover: didn't work at all!
By Mirko B.
I cannot believe that despite repeated emails our paint order has been delivered FIVE DAYS LATE. There is no telephone no. to contact customer services and no reply to my emails today requesting a refund. Extremely poor service. A very unhappy experience.
By Sarah V.
