Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
New
2 reviews
Scores get a color once a company has 5 reviews.
RustirawoodRustirawood was founded on a simple yet powerful belief:Natural Solid Wood carries a soul — and craftsmanship brings that soul to life.Every curve, every grain line, every natural imperfection tells a quiet story shaped by time, wind, and nature. Our mission is to honor that story through thoughtful, handcrafted creations that enrich modern living spaces with warmth, character, and authenticity.We don’t create mass-produced furniture.We create living artworks — unique, lasting, and made with intention.
Rustirawood (rustirawood.com) has 2 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
2 approved reviews, newest moderated first
I am in the same position as the last poster! I purchased a table for $2600 earlier this week and the order went through. Afterwards though, the tracking link did not work nor could I go back to the site. I've tried to call and email customer service multiple times with no response. Despite this, the charge is clearly on my credit card. I'm going to dispute it. Very disappointing.
By Julia M.
I wish I had had the same experience as a couple of other reviewers. Instead, I placed my order, heard nothing, and then when I reached out to inquire, I received an email that there had been a payment processing challenge and they would be refunding my $2300. I would receive it in the next 3 to 4 days. That was on April 1st. I still have not received the refund. It is April 17. Although the charge is clearly paid on my bank statement. Attempts to reach the company have now gone unanswered. I caution any buyer to look elsewhere. This is not a reputable company.
By Anna K.
