Durian answered my questions quickly…
Durian answered my questions quickly and in a polite manner. The response was professional and reassuring. I would recommend.
By Miss Beth M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
53 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rushbat is listed under Children's Entertainment.
Rushbat (rushbat.com) has 53 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 24 reviews with 5 stars · Clear filters
Durian answered my questions quickly and in a polite manner. The response was professional and reassuring. I would recommend.
By Miss Beth M.
Responsive, caring, and honest.
By Terry S.
I inadvertently clicked on upgrade not knowing that my total bill would increase more than double. I sent an email quickly requesting cancelation. To my surprise I received a response from Julie who was able to rectify the issue expeditiously!
By Brenda J.
Great customer service. I had an issue with my order, basically I accidentally over ordered and didn't realise until I'd paid. I sent an email and received a very quick response. My refund was taken care of quickly, I am very impressed and thankful.
By sue
Although the product wasn’t exactly what I’d expected, Rushbat fully refunded me. Great service and I’m sure this product will suit the right age bracket.
By Stuart Chambers Seal, K.
Very good toy for kids my kids enjoyed it so much
By Sahar A.
5 stars for the customer service! The product I purchased did not meet my expectations but Durian was amazing! Replied to my emails very quickly and provided a refund without any hassles. Thank you Durian!
By Cass
I contacted Rushbat and canceled the accidental order as well as requested a refund. Amber was very helpful and I received the full refund within a few days. Very courteous service.
By Wendy M.