Rosa's Thai CafeReviews of rosasthaicafe.com

Booked a table in the new one in Guildford for 5 people, arrived at the correct time, and was told to go and stand by the bar, which was covered in dirty empty glasses, got shown to our table, and ordered our food, 1 hour 10 minutes later was asked if we had had our starter, which we clearly had not, as our clean plates were in front of us. Our waiter went upstairs to find out where our starters were, we were offered a free round of drinks because of the confusion, chicken satay was burnt, and not breast meat, with very little sauce. We asked would we be waiting long for our main, and then before our starter plates were removed, the main arrived. One taste of my prawn pud thai, which was stone cold, called the waiter over, who asked did we want all 5 mains which were all cold to be re heated.......er prawns no thank you, felt sorry for the staff who informed us the kitchen staff only have 3 woks to cook from. Dont waste your money, for the prices that are charged far better Thais in and around Guildford

Rosa’s Thai Cafe Brixton gets worse every time I go. It’s never my choice to go there but when I do I always give it the benefit of the doubt. One thing has improved is the waiter staff are more friendly. The food is appalling and expensive. Had a table of 4 yesterday evening and we all had different chicken dishes. It was very clear they add cooked, sliced chicken into every dish so it’s flaky, dry and still cold and doesn’t absorb any flavour. Go anywhere else but this cafe. So much nicer places in Brixton.

Table given away at exactly 15 minutes after the booking time. Left waiting at the door for 3-4 minutes with no one acknowledging our arrival. Most noticeable was the lack of flexibility with timings - not great customer service!

Rosa’s Thai Cafe West Hampstead. Waited an hour for food. When it arrived it was cold. Cafe prioritised deliveroo orders over in house diners. Shocking service - avoid.

booked table two wks prior to visit - no confirmation received. Service was unfriendly, ordered two sharing platters and was really disappointed with what came out for £17 per platter - £10 would have been an overcharge! Ordered five curries to be served with Jasmin rice, sticky rice and noodles. Sticky rice was so overcooked it was impossible to break up from one solid lump. Food was warm not hot. If you looking for a nice Thai restaurant avoid this one at all costs. Certainly not value for money and staff need to go on customer service training.