Smooth, quality service
I loved being able to mail my device in, get it repaired and mailed back to me within a week. And the repair cost was less than $100, so far less than the device was worth.
By Philip
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
159 reviews
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RockIT Repairs started in December of 2012 in a small room at the George Washington Executive Center in downtown Fredericksburg. Quickly the demand for our repair services grew and we relocated to the 2,000 square foot facility at 1319 Lafayette Boulevard in March of 2013. We now service over 1000+ customers a month through our current location.
RockIT Repairs (rockitrepairs.com) has 159 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 110 reviews with 5 stars · Clear filters
I loved being able to mail my device in, get it repaired and mailed back to me within a week. And the repair cost was less than $100, so far less than the device was worth.
By Philip
Had an Amazon Fire Tablet repaired. Knew the cost upfront. Done in a very timely manner and haven't had a problem since - it was well the $60. Return it in perfect condition. This is where I will turn any time I have the need! A great website....instructions easy and clear. Kept aware of the status at all times. Perfect experience.
By Sally
RockIT Repair gave me one of the best customer service experience I have ever had. The employees there put my worries at ease, and took the time to explain the process in laymen terms. I recently moved 30 miles away but I still go there for my computer needs. Thank you RockIT Repair.
By Julius
Had a crack in my Galaxy Gear 2 watch. This was repaired and shipped back to me within 24 hrs as promised. I would call this a 1st class service. Watch looked good as new.
By JAYHAWKER007
It has been a pleasure working with this company.I have been notified daily regarding my order.
By Vyacheslav
I sent my Amazon Kindle Fire HD to Rock It because it would no longer charge without me distorting the charger connection in bizarre ways. ROCKY knew exactly what the problem was and how to repair it. They sent it back to me like new.
By LISA B.
My 1st generation Kindle Fire was not charging anymore. When I called Amazon to inquire about repairs, they said there was nothing they could do and recommended I buy a new Kindle! Then, I looked on the internet and found RockIT Repairs. They were so helpful and friendly and answered all my questions and said, yes, they could repair my beloved Kindle. I sent it to them, they replaced the charging port, and returned it to me in short order. That was almost a year ago. I have had no problems charging my device since then and RockIT has followed-up more than once to make sure everything was working perfectly. I highly recommend this service.
By Laurie
Pleasant and on time with the repair. Cost was reasonable. Best part: they actually fixed my computer so it worked right!
By Grandmother 7.