wrong size /reached out via email
wrong size /reached out via email - no response
By Johnny K.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
618 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Offer hundreds watch bands for different watches
ritchewatchbands.com (ritchewatchbands.com) has 618 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 117 reviews with 1 star · Clear filters
wrong size /reached out via email - no response
By Johnny K.
It's been a month and a half since I ordered the watch straps and they never arrived. I emailed customer service three times over the month to have them provide an update. They never responded. I've bought from Ritche in the past and never had this issue.
By Luke M.
It's been two weeks and I have no update as where is my order. On top they send me link to review their product. No one responds to chat, email. I have to open a case now with my bank. @ritchewatchband if you are reading this please update
By Kiran T.
Response from ritchewatchbands.com· Feb 20, 2025
I am sorry that it was delayed because of the Chinese New Year. If you have any questions, would you please email us?
A month later, nothing.
By Evan
Response from ritchewatchbands.com· Feb 20, 2025
I am sorry that it was delayed because of the Chinese New Year. If you have any questions, would you please email us?
Hard to say. Ordered a watch band on November the 28th. Still haven't received it yet. Customer service on checking on the order is ridiculous. If I ever receive the order I will let you know.
By steven P.
I have never received my order. Also, online sources say "Made in America." However, other reviews say shipped from mainland China -- disappointing-- if I ever receive it!
By Janis D.
Where is the watch band i ordered 2 weeks ago?
By Brandon G.
No communication and very slow shipping. It's been almost two weeks and finally got a response on shipping status and it hasn't even shipped yet
By chris F.