Ripoff scammers - avoid
Charged my card, no items sent, no reply to email or chat. Had to have CC company cancel charge. Ripoff scammer company.
By GW
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
618 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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ritchewatchbands.com (ritchewatchbands.com) has 618 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 117 reviews with 1 star · Clear filters
Charged my card, no items sent, no reply to email or chat. Had to have CC company cancel charge. Ripoff scammer company.
By GW
I ordered three straps on 8/1. By Ritche's longest estimate, it should have shipped in 7 business days, or 8/10. Today is 8/13, and not only has it not shipped, but I have received exactly 0 words of communication from Ritche despite reaching out via email and Instagram direct messaging. I've had good experiences with Ritche in the past, so this boggles the mind. It's like they all went on August vacation and didn't leave a notice.
By Oeler
Haven't received the item yet
By Curtis Van O.
There is no shipping and any respond to qurstions
By Ferid R.
No communication. After waiting a few days (more than the days stated on the website) I still had not received an update on my order. I emailed the company and never received a response. Shipping took over 3 weeks.
By None Y.
I have not received my items yet, however I’m rating them based on my experience so far. After I received a order confirmation, I tried to reach them after 8 days of no updates on shipping. I tried their online chat and email, but did not get any response. 10 days after the order was placed, I received an email with shipping confirmation. They need to heavily improve on customer service.
By Virgo R.
Considering I ordered it almost 2 weeks ago and still don't have it, I'd say you haven't performed well. No mention that this was coming from China and to expect such a long delay. Not happy at the moment with no product.
By James G.
Your band was never delivered. I am still waiting on it. I want my money back if not delivered in three days.
By MICHAEL H.