had very good customer service…
had very good customer service experience
By tina
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
561 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ride EquiSafe is not your standard tack store. We specialize in keeping you simultaneously safe and stylish in the saddle. We carry the broadest selection of equestrian safety products across North America, including air vests, body protectors, safety stirrups, and riding helmets.Whether you’re hacking out on the trails, taking a lesson, or competing from the local level up to the international level, we believe that all riders should use equipment that ensures the safest possible experience.
Ride EquiSafe (rideequisafe.com) has 561 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 523 reviews with 5 stars · Clear filters
had very good customer service experience
By tina
My daughter’s Co2 tank Needed replacing and I Had left the directions in my trailer, procrastinated and was within 20 minutes of her ride time and I couldn’t figure how how to change the Co2. I called Catherine and she stayed on the phone with me with step by step instructions so I could quickly change the tank. I was so relieved knowing my daughter would be safe while competing her first Training. I am very impressed and grateful for Catherine taking the time early this morning to help this frantic mom! Thanks so much!!!
By Amy H.
My vest was measured perfectly. The quality and protection is excellent. Your sales rep was professional and so pleasant. She helped me track britches I ordered from your company. I purchased the same vest for my daughter and a beautiful winter jacket. I will continue to order from your company. Dawn Pohl @ Liberty Farm
By Dawn P.
The service and info I received to help me make a good decision on which vest to buy my 10 year old was A+!!! After I placed my order I received it quickly and it fits her perfect!!! Would definitely recommend them!!!
By Nicole E.
Ride EquiSafe has been amazing. Very helpful with my inquiry and made a big effort to communicate changes and answer questions. So appreciated! Will definitely shop here again.
By Kim R.
Amazing customer service!!! She found a very hard to fit kiddo an amazing and safe vest. We also found super awesome safety stirrups!
By Meadow - C.
Incredible customer service and great product selection! Thank you Catherine!
By Phillip
Thanks, Catherine, for the amazing personalized service! I really appreciate your attentiveness.
By Amy D.