Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
561 reviews
Ride EquiSafeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ride EquiSafe is not your standard tack store. We specialize in keeping you simultaneously safe and stylish in the saddle. We carry the broadest selection of equestrian safety products across North America, including air vests, body protectors, safety stirrups, and riding helmets.Whether you’re hacking out on the trails, taking a lesson, or competing from the local level up to the international level, we believe that all riders should use equipment that ensures the safest possible experience.
Ride EquiSafe (rideequisafe.com) has 561 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 523 reviews with 5 stars · Clear filters
Excellent customer service. Really enjoyed the personal chat with Catherine to better understand the product. It arrived quickly and included a gift pair of socks! My only concern was attaching the strap to my endurance saddle. I eventually found a video showing how to attach to a western saddle thru the pommel but it took a while.
By Susan B.
Catherine is very knowledgeable about the products she sells and uses herself. We emailed and then set up a video call which was beyond helpful. She asked detailed questions about my riding and experiences. She watched while I took the measurements to be sure that I got them right. There are not many places in Massachusetts that have the varieties and the sizes of body protector vests that Ride EquiSafe has to offer. She helped me refine my choices to 2 vests and the one I really wanted was being phased out & I didn't want to wait for a special order. I found it from another company. But when I got it I could not adjust it to fit comfortably even tho all the measurements were accurate. I realized I had unrealistic expectations and sent it back. I will be returning to Ride EquiSafe to purchase a different style with Catherine's help because I trust her.
By Diane L.
Awesome customer service from Kelsie. Kelsie even came out to our barn to measure/fit my daughter.
By Heidi B.
Great customer service, fast delivery and great variety of products
By Margarita
Responded promptly to emails with questions.
By Randi M.
I had an issue with my air vest. I took it to Michelle and she addressed it immediately. They issued me a new one the next day. Love there products and Michelle is awesome!
By Karen B.
Have shopped online and also in person at WEC booth and both experiences were phenomenal. EXCELLENT customer service and wonderful brand line up. Will continue shopping with them!
By Haley G.
Response from Ride EquiSafe· Feb 13, 2023
We just LOVE hearing this - thanks so much Haley!!!
I'm very pleased with the product, and Sophie has been great to work with. We ordered the vests and cartridges, and they were delivered promptly.
By Customer
