Sales person really knew their stuff
Sales person really knew their stuff! Very helpful in selecting and sizing the right vest. Vest fits great!
By Jenny M.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
561 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ride EquiSafe is not your standard tack store. We specialize in keeping you simultaneously safe and stylish in the saddle. We carry the broadest selection of equestrian safety products across North America, including air vests, body protectors, safety stirrups, and riding helmets.Whether you’re hacking out on the trails, taking a lesson, or competing from the local level up to the international level, we believe that all riders should use equipment that ensures the safest possible experience.
Ride EquiSafe (rideequisafe.com) has 561 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 523 reviews with 5 stars · Clear filters
Sales person really knew their stuff! Very helpful in selecting and sizing the right vest. Vest fits great!
By Jenny M.
Catherine with Equisafe has phenomenal customer service.
By Calandra L.
Catherine was incredible to work with, I'm located on the other side of the country and she was so hopeful. I didn't like the look of the first vest we tried, and she didn't even hesitate to give me the opportunity to send it back for a new model. We did some video calls to check fit and discuss pros and cons of different sizing, and I felt incredibly attended to and never pressured throughout the whole process.
By June
Great response time when emailing
By Charyl D.
Great customer service!
By cynthia F.
Excellent personalized approach to Your customers! The extra shipment was a wonderful surprise to receive !!
By AnneMarie P.
Excellent communication- the item I originally ordered was on back order and Catherine reached out to me and offered me options when the item was further delayed (manufacturers fault, not theirs). The next item I ordered arrived quickly and exactly as ordered.
By Taylor R.
Very prompt customer service. Even though the breeches didn't work out, they were very quick to provide a return address and directions.
By MCJ