RideandgooReviews of rideandgoo.com

⭐ 1/5 – VIP apparently stands for “Vehicle Is Pathetic” Booked and paid a premium for four “VIP Minibus – Mercedes Sprinter” transfers. Received the advertised vehicle precisely zero out of four times. No minibar, barely functioning air-con, tired and tatty vehicles, and only one even had leather seats. On a 2.5-hour transfer in Turkish heat, working air conditioning feels like a fairly modest expectation for the supposed “pinnacle of luxury”. Best of all, after complaining about the first vehicle, they sent the same vehicle back for the return journey. A bold approach to customer service. Apparently, stopping at a garage to buy a bottle of Coke is the minibar experience. Four journeys, four disappointments. If you’re charging customers a premium for a specific VIP product, it would be helpful to actually provide it.

olsa 0 yıldız verirdim, 07/08 /2026 tarihindeki 04:10 rezervasyona şoföre ulasamadiklari gerekçesiyle ,4 ve 12 yaşındaki 2 çocukla sabahın o saatinde bekleyerek 05:00 de bindik.rezervasyonla hiç alakası olmayan bir araçla gittik Antalya havalimanına. Haberim olmadan Ücret indirimi yapmışlar ve şoförün haberi olmasına rağmen tam ödeme yaptım. Bahşiş bırakmışım yerseniz, mağdur edilme bahşişi... hiç tavsiye etmiyorum,yalan yanlış olumlu yorum bırakanlar aynısını yaşayın...

Our experience with RideandGoo was absolutely terrible from start to finish. On our arrival at Antalya Airport, despite providing our flight number and arrival time in advance, no driver was there to meet us. We waited for over 30 minutes before giving up and arranging alternative transportation ourselves. The return transfer was even worse. Despite the company sending countless emails and messages asking us to confirm the pickup time, flight details, and reminding us repeatedly that the driver would collect us, the driver went to the wrong hotel and arrived 20 minutes late. When we finally reached the airport, the driver demanded payment in cash, even though we did not have cash with us. He refused to return our luggage, effectively holding it hostage until we paid. He forced us to withdraw cash from an ATM and even called the police over the situation. As if that wasn't enough, after all the delay, the driver took us to the wrong terminal. He drove us to the international terminal even though the company had our flight number, destination and we were flying from the domestic terminal. We then had to pay for another taxi to get to the correct terminal. Because of the driver's delay, the cash payment incident, and taking us to the wrong terminal, we missed our flight. This was by far the worst airport transfer service we have ever experienced. Completely unprofessional, unreliable, and unacceptable. I would strongly advise anyone to avoid RideandGoo and choose a different company. I informed all the time the company about what was happening they respond with bot messages, I know you are really frustrated, we inform operation about your experience and get back to you...and they do not do absolutely anything. Please if you need serious transport this is not the company. And the Vip vehicle is a van of 70's with fan instead of aircon. They are ridiculous

Cocuk koltugu isofix ile bagli degildi, oylece koltugun uzerinde serbest duruyordu. Kemeri bozuktu. Cocugumaza bir sey olacak korkusuyla geldik. Ilk bindigimizfe isofix bagli olmadiginiz bilsek dieek red ederdik binmeyi. Klima calismiyordu resmen fenalik gecirdik. 1 saat 15 dakilaik yolu 2 saat surdu ve otobandan gelinmedigi icin inanilmaz yorulduk. Yasadigim en kotu yolculuktu. Vip adina boyle bir hizmet rezillik. Bir kac kere hangi yoldan gidoyoruz dememe ragmen otobandan gidilmedi. En onemlisi cocuk koltugu fiyaskosu.

Wir wurden zwar pünktlich abgeholt hatten aber folgende Probleme: Der Fahrer war unfreundlich und hat nicht aufgehört am Telefon zu telefonieren und Nachrichten zu schreiben. Die Klima funktionierte zwar, ist aber für das Auto (Mercedes Sprinter) völlig unterdimensioniert gewesen und ließ uns 1,5 std lang schwitzen. Außerdem war die lüftungsanlage verschimmelt und es tropfte stets. Musik hören war auch kaum möglich, entweder musste man auf YouTube Musik mit dem Fernseher schauen oder man verbindete sich mit dem Radio, dann hören allerdings nur die vorderen 2 Mitfahrer wirklich etwas von der Soundanlage. Zum Schluss, als wir bezahlen wollten, wusste der Fahrer nicht einmal den Betrag, den wir für die Fahrt bezahlen mussten, wollte kein Kleingeld annehmen, welches bei einem ausgemachten Preis von 96€, jedoch zu erwarten ist, und nahm am Ende auch keinen 50€ Schein an, Weil dieser einen kleinen Riss hatte. Fairerweise muss man gestehen, dass wir pünktlich am Flughafen ankamen, aber keine komfortable Reise hatten, wie uns versprochen wurde.

"On 10.06.2026, we booked a transfer through RideAndGoo from Antalya Airport to our hotel in Sorgun, but we experienced a complete disaster. We wasted our money and our safety was completely disregarded. I definitely do not recommend them! The issues we experienced are as follows: Delay and Wrong Vehicle: The vehicle arrived 20 minutes late. Since we were 4 adults, 2 children, and 1 baby (7 people in total), we had booked an 8-seater Premium vehicle, but they sent a 6-seater standard vehicle. The driver initially lied to us, saying 'the other vehicle broke down.' No Air Conditioning and Hot Vehicle: In the Antalya heat, the inside of the vehicle was like a sauna. The driver hadn't even bothered to turn on the air conditioning before picking us up. We felt like we were going to pass out during the entire journey. Safety Violation (Broken Baby Seat): The baby seat we specifically requested had a broken lock. Even though the driver claimed he had locked it, our 1.5-year-old baby opened the latch 5 minutes later. We had to travel with our baby on our laps the entire way, completely exposed to danger. Unprofessional Management: When I contacted RideAndGoo to file a complaint, the vehicle owner running the operation called me and explicitly said on the phone, 'I sent this vehicle because you are 6 people anyway.' This not only exposed the driver's lie but was also an open confession that they intentionally sent a smaller vehicle. Anyone who wants a safe and comfortable journey with their family should absolutely avoid this company."

Ich habe die Werbung von Ride and Goo Flughafentransfer auf Facebook gesehen und dieses Unternehmen einem Freund empfohlen. Leider war die Erfahrung meines Freundes eine große Enttäuschung. Mein Freund musste am Flughafen etwa eine Stunde warten und erhielt während dieser Zeit keine ausreichenden Informationen. Obwohl für einen privaten Transfer bezahlt wurde, befanden sich weitere Fahrgäste im Fahrzeug. Dass dies bei der Buchung nicht klar und deutlich kommuniziert wurde, hat zu erheblicher Unzufriedenheit geführt. Nachdem ich mich anschließend über das Unternehmen informiert habe, sind bei mir einige Fragen hinsichtlich der Unternehmensstruktur und der offiziellen Geschäftsinformationen entstanden. Deshalb empfehle ich jedem, vor einer Buchung die Unternehmens- und Geschäftsdaten sorgfältig zu überprüfen. Aufgrund der langen Wartezeiten, der mangelhaften Kommunikation und der aus unserer Sicht unzureichenden Servicequalität kann ich dieses Unternehmen nicht empfehlen. Ich halte es für wichtig, unsere Erfahrungen zu teilen, damit andere Kunden ihre Entscheidung auf Grundlage möglichst vieler Informationen treffen können. Außerdem werden wir bei unserem Rücktransfer aus der Türkei dieses Unternehmen nicht nutzen.

Ekstremt uprofessionelt firma Aldrig bestil jeres transfer tur herfra! Vi bookede et par dage inden med tur/retur. Alt virkede helt normalt og professionelt, men det er det langt væk fra. Da vi ankommer til lufthavnen, bliver vi ikke mødt af nogen med skilt, så vi bevæger os hen til skranken, som vi har fået oplyst. Vi bliver mødt af den største ligegyldighed, og 2 personer der ikke rigtig snakker engelsk. Vi bliver så fortalt, at vi skal vente 10 minutter og sat til siden. Da der er gået 20-25 minutter, spørger vi dem, hvor længe vi skal vente. Det ved de ikke. Vi spørger igen og igen og intet svar. Så vi venter i en time og kommer endelig afsted. Vi skal så aflevere nogen ved et hotel, og jeg finder ud af, at vi er ca 10 minutter væk fra vores. Og så holder han ind på en tankstation, og vi får afvide, at der er 15 minutters pause…. Vi bliver endelig sat af på vores hotel ca 3,5 time efter vi landede med flyveren. Nå men klip til hjemturen. Vi får besked på at være klar kl. 4.20 om natten. Men igen står vi uforstående og venter. Vi ringede til support mange gange og bliver mødt af en mand der næsten ingen engelsk kan forstå, og han ender med at smide røret på flere gange. Vi bliver endelig hentet kl. 5 og vi skal altså flyve kl. 8 og er 1,5 time væk fra lufthavnen. Så endelig anmeldelse: Vi kom fra A til B, men der var alt for meget ventetid og stress involveret. Vi fik heller ikke oplyst, at vi skulle dele bilen med andre. Det står ikke beskrevet nogen steder. Derudover var bilen vi kørte i ekstremt gammel og slidt. Vi booker ikke med rideandgoo igen eller anbefaler det til andre.