Worst return experience ever
Worst return experience ever! I have three items that need to be returned. Six emails and a month later I am still waiting for a response.
By Barbara B.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
156 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Reyhy is listed under Clothing & Underwear.
Reyhy (reyhy.com) has 156 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 52 reviews with 1 star · Clear filters
Worst return experience ever! I have three items that need to be returned. Six emails and a month later I am still waiting for a response.
By Barbara B.
Unable to get in touch to make a return because one of the dresses I ordered is to small. Won't order from them again. I'm contacting my credit card company to see if I have any recourse.
By Gail
Not good quality at all, and TERRIBLE customer service. They didn't send one of the dresses I had ordered but didn't bother to contact me about it, and didn't offer a refund until I contacted THEM. I also did not like the quality and fit of the other two dresses I bought, but they wouldn't give me a refund until I paid for the return - to DUBAI! On the website it says they are made in the US , very misleading. I wish I had not trusted them to be a reputable store BUYER BEWARE.
By Disappointed C.
Should you wish to be disappointed, please resist their fashionable apparels. For example, a denim dress should be tightly woven fabric resembling “denim look & feel”. Their denim is of poor “percale feel quality”. Their sizing is inaccurate… Trending towards European/Asian sizing. Their policy reads, “only if products have quality problems, they will accept returns. Their policy states to allow size differences. However, European sizing should mentioned in the sizing chart. Their return policy states: return thru local post office & include the fill out return /exchange authorization form that was in the package. None was provided in the package. Their policy also states that once pkg is received,they will send email notification & arrange an exchange or a refund within 7 business days. Truth be told, my correspondence took over a month & negotiated a refund back to my credit card.(was not full refund). Noted, very disappointed.
By Victoria W.
The dress was way too big and the jacket too small. I need to return them and can’t get anyone to answer my email to get a return label.
By Trish
Order number 8997786l I hate the quality and want to return. Please respond.
By Harriet McNamara C.
They ripped me off. Stay away.
By Laurie J.
I ordered 3tops all the same size. Two were way too small and they were made of very thin fabric. I contacted rehey to return them and they didn’t want them back! They offered me less than 1/3 of what I paid. I said no, and they continued to make 3 more offers until we got to about 2/3 of what I paid. I finally agreed and asked them to credit my card. If no credit comes through, then I will have to contest it with my card company. The clothes are shipped from Dubai and made in China! Never again.
By Patti H.