Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
132 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rexshades is listed under Accessories.
Rexshades (rexshades.com) has 132 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 13 reviews with 1 star · Clear filters
How can your company improve? By telling customers your products are made of flexible plastic! They are not sturdy, have no firmness and are clearly a cheap, chinese manufactured garbage! You should be ashamed! I promise to continue posting my comments in every site you advertise in!
By Robert C.
This company should clearly state that your purchase is not being delivered from the UK. Infact it is from Singapore. I paid £8 for 1-3 Express delivery! 1-3 days from Singapore? I placed order on 24th May. Checked tracking they are in Mainland China still. Probably being delivered by a Donkey. Do not state 1-3 days delivery if you can fulfil this!
By Kevin D.
Response from Rexshades· May 29, 2026
Hi Kevin, Thank you for sharing your feedback. We’re truly sorry that your experience did not meet your expectations, especially after paying for express delivery. To be fully transparent, it is possible that the items you ordered were temporarily out of stock at our local fulfillment center. In that case, to avoid cancelling or delaying your order further, we arranged shipment directly from our factory. We understand this caused confusion and did not match the delivery expectation, and we sincerely apologize for that. Please contact our support team at [email protected] with your order number, and we will assist you with a refund of the shipping fee. Our team will also check your tracking status and make sure you receive proper support until the issue is resolved. We appreciate your patience and take your feedback seriously as we continue improving our stock availability, delivery communication, and customer experience.
Pure cheap chrap
By Kenneth F.
Response from Rexshades· May 27, 2026
Hi Kenneth, We’re sorry to hear about your disappointment. However, we couldn’t identify your order from this review alone, and we’d really like to understand what happened. Could you please contact us with your order number, email address, and a few details about the issue? Our support team will review it carefully and do our best to provide a fair solution. We take all feedback seriously and always want our customers to feel heard and supported. Best regards, Kevin
(Italiano) Ho recentemente ricevuto una proposta commerciale da questa azienda per un paio di occhiali del brand KDEAM. Ho riscontrato che lo stesso prodotto si trova online a circa 13€, mentre loro lo propongono a una cifra enormemente superiore. Comportamento poco serio e privo di trasparenza. Sconsigliato. ________________________________________________________________ (English) I recently received an offer from this company for KDEAM sunglasses. The exact same product is available online for around €13, yet they are charging a massive markup. This is unprofessional and lacks transparency. Highly discouraged.
By Lorenzo
Product never arrived,no contract from company sadly to have wasted my money
By Mike D.
Response from Rexshades· May 12, 2026
We’re truly sorry to hear about your experience. In some cases, delivery issues can happen due to address details or failed delivery contact. Please reach out to our support team at [email protected], and we will take responsibility for reviewing your case carefully and helping with either a reshipment or a full refund if the delivery was unsuccessful. Kevin R.
