Excellent customer support
Excellent customer support
By Michael G.
Response from Revant Optics· Oct 22, 2024
Hey Michael! Thank you so much! We are happy to help, and we hope you love your lenses :D
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
131 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Performance sunglasses and precision-crafted replacement lenses for Oakley, Ray Ban, Costa, Spy, Maui Jim & more. Fast, free US shipping and returns. 100% satisfaction guaranteed. Polarized, prescription, mirrored, and custom cut lenses available.
Revant Optics (revantoptics.com) has 131 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 72 reviews with 5 stars · Clear filters
Excellent customer support
By Michael G.
Response from Revant Optics· Oct 22, 2024
Hey Michael! Thank you so much! We are happy to help, and we hope you love your lenses :D
From beginning to end it was a great experience. Excellent customer service and very quick response time. I ordered lenses for 2 pairs of sunglasses; one pair of Costa’s and one pair of Maui Jim’s. I wasn’t sure if I had ordered the correct lenses for my Costa’s, so I emailed support to find out. They responded very quickly, explained how to tell the difference between the “standard” and “pro”, then changed my order on their end because I had in fact order the wrong lenses. They were extremely helpful and walked me through the whole process. Would definitely buy from them again and would recommend to family and friends. Heather was the customer service representative that I dealt with and she was awesome!!!!
By Erich H.
Response from Revant Optics· Sep 24, 2024
Hey Erich! Thank you so much for your amazing review! We have shared this with Heather and the team. Have a great day!
Great company. Very helpful in finding the replacement lens and giving you options. Shipping was fast and vidoes make it easy to learn how to replace. Fit, finish and look was perfect. Def recommend them.
By Tony S.
Response from Revant Optics· Sep 21, 2024
Hey Tony! Thank you for the recommendation, we appreciate it!
My original Review wasnt very good. Revant customer service contacted me, apparently I had ordered the wrong lenses for my frames. After further research, Revant sent me a new lense that fit perfectly and was exactly what I was looking for. I was out no extra money for MY mistake. This is Excellent customer service.
By onthegoinky
Response from Revant Optics· Sep 21, 2024
Hello! We are glad to hear we were able to get your frames back in action, and thank you for the review!
The service, immediate follow up and resolution of my package that was delivered was extremely professional in all aspects. The delivery issues that I experienced was dealt with calmness, great attitude and a thoroughly sincere and thoughtful resolution. Highly recommended to use these guys for any lens replacement parts and I will be using again in the future. Many thanks again to all.
By Peter O.
Response from Revant Optics· Sep 21, 2024
Hey Peter! Thank you so much for your wonderful review! :D
Perfect fit and good quality. Something happened to the lense and stained one not even 2 weeks in. Contacted revant and Ashley helped me out. New pair shipped that day! Great customer service! Will be a returning customer when the occasion arises again!
By Ben
I had a problem with lenses and ear pieces fitting correctly; customer service stepped in to help and discovered that I had indicated the wrong style of sunglasses on my order; the mistake was totally my error, but Revant very kindly corrected my mistake at no additional cost to me!
By DOUG M.
Awesome company to do business with! Had an issue where one lens was loose in the frame and they sent a replacement, no questions asked. A+ experience!
By Chad
Response from Revant Optics· Jul 3, 2024
Hey Chad! Thank you so much for the awesome review, we are happy we were able to get you taken care of! We hope you have a great day!