Retro vGamesReviews of retrovgames.com

We ordered a 3DS with 2 games for over $300. Long story short, the games wouldn't load, so we asked for and were told we could have a refund. We return shipped it, got confirmation of delivery on January 6th, but have yet to get a refund. They told us it would be 7-10 business days. Now they must have added our number and email to an ignore list, because we mysteriously can't get them to answer phone or email. They are appearing to be a scam after all. I'd gladly retract that statement if we could get a refund.

made a purchase, card was charged, said they had no stock, did not refund, called they say they processed a refund. They did not. Scam company do not buy anything. You get charged, and they will not refund. I have contacted retro games by chat and email. They just close the ticket and say I am refunded and I am not. I keep getting messages that I am a top fan, IAM DEFINATELY NOT A FAN, PLEASE STOP MESSAGING ME.

I bought a n64 from retro v games plus 3 controller and 3 games. The console was covered in filth out of the box like it had been under a little kids bed for years also the inside was full of lint and debris. When I tried starting it up for the first time it took a half an hour and 3 tvs before I finally got it to send a video signal and it’s crashed on me several times. every one was of the games was in horrible condition and came from third party sellers days after they where supposed to arrive the Mario cart cartridge is the worst and is so sun faded you can barely tell it’s even Mario cart (cost about 80$ from them). One of the 3 controllers has a screws up joy stick that won’t return to center. I’ve tried getting in touch with their costumer support they responded once and requested video proof of the faults, I sent them what they asked for and after that they stopped responding. I really wish I had done more research on my end before buying products from them it’s turned into a real kick to the groin especially after spending almost 500 $ for all this horrible product. Im going to be telling everyone I know that these guys are a joke and a waste of money definitely learned my lesson the hard way with them and if retro sees this don’t even bother sending a hollow “we’re sorry response” it’ll fall on deaf ears you guys burned your bridge with me.

Finding a good deal on def jam fight for New York was easy. But it's been 6 days. No tracking number. It's says my order is still being processed.

PLEASE DO NOT BUY FROM THIS COMPANY!!! I made the mistake of reading the reviews on the website ONLY, and not check around other areas. Please Look at the BBB ratings, look at Yelp, look at Google, LOOK EVERYWHERE. Read all the 1 star reviews, because those are honestly the true ones. I ordered a Nintendo DS Lite with 4 games on 11/26/2023. The game system came within a week, and had one game with it. I tried the one game to see if the system worked, and the game would not start. When I contacted them about getting a refund, they said nothing could be done until all the games arrived. EACH GAME CAME FROM A DIFFERENT PERSON OVER A SPAN OF 2 WEEKS. One even came from eBay. The system I received was white, and it was very old and yellowed looking. I understand the units are old, and will show wear, and discoloration, but this still had dirt in the crevices. I was able to clean most of it out myself which tells me no effort was made to clean it any better than it was. When I opened the system to see if it worked, the top part was wiggly and there was a crack in the back where the game goes in. There was a bump in the front of the screen from the crack that's in the back. This was going to be a Christmas gift so I was feeling really bad about how this was going to be received. I started calling around to game stores in my area to see if I could find another unit to replace this one. I had called Retro Vgames and told them my concerns. They told me once all the games arrived, I could start a refund ticket. I ended up finding a game system that was in excellent condition for only $99.00 and it even came with a game and a 1 year warranty. I contacted Retro Vgames again, and told them I would be returning the game system and keeping the games, so if they could just refund the money I paid for the system I had to replace I would be happy with that. I paid $139 for the game system along with the 4 games. They sent me all the information to return and get my refund. I am now at 11 days, excluding all the holidays, and I still have not received my refund. They will not answer my calls anymore. *** I sent the system back 12/19/23. It was received and signed by them on 12/22/23. I received an email yesterday 1/09/24 telling me even though it has been "10 days", they still needed more time to process. ** in response, I have only been sending messages to that email. Day 14. No refund**

I ordered a Wii console and game disk for Christmas - I received the console but no game disk. After a dozen emails and calls I still have not received the game disk I paid for. My emails are going ignored. Trust me - DO NOT DO BUSINESS WITH THIS COMPANY

These guys are dropshippers. They buy from legitimate sellers on eBay and Amazon and try to scam the item away. They will then either dropship from a seller to your address or they buy or steal the item, get it sent to there place and send it directly to the customer for 3x the price. DO NOT BUY FROM THEM.

Please read and learn from my terrible experience! Absolutely terrible experience. Not only will I never order from RetroVGames again, I will encourage everyone I know not to and post a review on every available platform and possible location. They claim they have a rigorous process to make sure all equipment works properly, but they don’t ever see any of this equipment as it’s coming from people all over the country or world. I received the 6 items I ordered from 8 different individuals… none of which were RetroVGames. I ordered 5 games and an original NES with two controllers. The games came from five different persons. The NES console itself from a sixth. The two controllers from a seventh. And the power cord and A/V cables came from an eighth. When the equipment didn’t work they claimed again that all their equipment undergoes rigorous testing to ensure it works. Interesting… I wonder how RetroVGames performed that testing in 8 different locations all over the U.S. for my one order. The company is a scam.