Scam
Scam, wouldn't reach back out to me after multiple emails. Games won't save.
By Alex F.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
6 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Retrogames is listed under Gaming.
Retrogames (retrogames.com) has 6 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
6 approved reviews, newest moderated first
Scam, wouldn't reach back out to me after multiple emails. Games won't save.
By Alex F.
They sent us a defective device. Although they advertised a return policy and warranty, they stalled and we couldn't return it. I hate you guys!
By Simon
Broke within 14 days! And they won’t contact me back to exchange, fix, or return.
By Adam G.
This company sells garbage. Don't buy their games for sure and don't buy anything for that matter because more then likely it's junk. Stay away. You been warned.
By Jason M.
This place cheated me out of 200 dollars ! I ordered a ds game player along with a zelda game, package deal, package price. So after I ordered, it got WEIRD - the Game did not come, and the console wouldn't read a formatted SD Card. So finally the game card showed up and the console had no memory and the battery died in a few minutes. I kept complaining about the SD Card reader, so they cheated me by having me send the Game card back to so guy in Arkansas. I asked them, about just sending card, they said "Send everything" So I sent everything, now they tell me "Too Bad" they didn't authorize return of the console. There was no separate transaction for game "Card" . The did this on purpose to get all of their merchandise back to sell it again and start the whole process over again.
By Sofia
Complete Scam , Run away and do not deal with them. They scammed me for 200 dollars . I bought a bad ds, they tricked me into shipping it to some 3rd party scammer , and now tell me ..... too bad. Complete junk they sell. Check their BBB reviews.
By M C.