Retell is the best AI agent platform!
Retell is the best AI agent platform! I have been using it for over 7 months and very easy to build new world class agents in there and connect with many CRM's
By ZEBA Global A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
800 reviews
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Platform for creating AI phone agents. Discover the new way to build, test, deploy, and monitor production-ready AI voice agents at scale.
Retell AI (retellai.com) has 800 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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Retell is the best AI agent platform! I have been using it for over 7 months and very easy to build new world class agents in there and connect with many CRM's
By ZEBA Global A.
Beyond Enough - Interactive Lifestyle Experience booking platform. We have been researching and hunting for tools to build our Voice AI Agent and we tumbled upon Retell AI, it has been by far the best tool for our requirements. There are so many platforms that charge upfront fees, many of them ask for payment even for Demo configurations and most of them are single prompt tools. While Retell has competition in the services it provides (eg: Vapy & others), however the UI/UX and usage experience outsmarts and have been great compared to its competitors.
By beyondenough.in
Great tool and easy to use
By craigrootconsulting.com
best latency rating in the game and soooo easy to use
By Max S.
The program is very detailed and highly flexible, allowing for many modifications; we really liked it.
By bedirhanemplowise.com
I have just recently started to use AgentAI's within a build of a new sales & marketing system. So far,so good. I would recommend.
By mark
I love to use retell, easy, compatible and perfect.
By Muhammad Bilal K.
As someone building a high-ticket automation agency (LeadsFlow AI), I needed a platform that was powerful enough to handle complex sales logic but simple enough to deploy without a team of developers. Retell AI is exactly that. The latency is incredibly low, meaning the AI responds instantly without that awkward 'robotic' pause you find on other platforms. Setting up the Universal Prompt was seamless—I was able to program my agent to handle discovery questions, qualify leads, and confidently quote a $1,000 setup fee and $500 retainer in CAD without any hiccups. The Post-Call Data Extraction is a game-changer. It automatically pulls the names and service needs from every call, which saves me hours of manual data entry. If you are looking to provide a premium, white-glove experience for your clients, Retell AI is the only choice. It’s transformed my business from a manual operation into a 24/7 automated powerhouse."
By Tarshaan B.