Terrible company to attempt to give…
Terrible company to attempt to give payment to. My spouse had something go into collection with them. I found out and tried to call and take care of it. The verification process was quite lengthy, and then we discussed a settlement arrangement. However, they could not accept payment that day because a payment was processing and there was nothing they could do in the account. I had to call back the next day, because they had not called like I asked. Then after another long verification, the rep I spoke with did not honor the noted amount from the day before. My bad for not trusting them and getting to the payment before finding it my notes.
By Boby T.