I called because my Customizer stopped…
I called because my Customizer stopped working, mid project. The Rep I spoke to was so helpful She talked me through the steps to get a replacement sent my way. She answered every question I had. I was very pleased with the way my complaint was handled!
By Melanie P.
Response from Resparked· May 29, 2026
Thank you so much for sharing this! 🧡 We're really glad our team could walk you through everything and get a replacement on its way to you smoothly. That's exactly the experience we want everyone to have — feeling heard, supported and taken care of from start to finish. Can't wait for you to get back to your project! 🎨




