Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
447 reviews
ResparkedSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rediscover the Joy of Creating 🎨At Resparked, we believe that everyone has a creative spark waiting to be reignited—and that’s where The Customizer Engraving Pen shines. Designed to make crafting effortless and fun, this tool brings creative activities within reach for anyone.
Resparked (resparked.com) has 447 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 402 reviews with 5 stars · Clear filters
I love the engraving pen, in fact, everyone at the pottery studio does. I was so delighted when I had a problem with it as I was met with “No worries. We will send you another”. Great service and an outstanding product!
By Ruth K.
Response from Resparked· Jun 25, 2025
This makes us so happy to hear! 🧡 We're thrilled the engraving pen’s a hit at the pottery studio, and even more glad we could make things right without any hassle. Keep creating — we’ve got your back!
After the engraver died after two weeks I called the support line and very quickly received a response and they were able to verify it was still under warranty and sent a new one right away and even included some stencils with it, they were professional and courteous, very nice experience.
By Barron L.
Response from Resparked· Jun 17, 2025
Thank you so much for your kind words! We're sorry you had trouble with your first engraver, but we're really glad to hear our team was able to turn things around quickly for you 🙌 If you ever need anything else, we're just a message away! 💛
Customer service response was prompt and professional.
By Graham
Response from Resparked· Jun 12, 2025
Thank you so much for your feedback! We're so glad to hear our team was able to support you quickly and professionally. It's always our goal to make every experience with Resparked a positive one. We appreciate you taking a moment to share this! ✨
I wish more company's had the level of customer service that Resparked have shown to me. Super impressed with the level of response, care and understanding of the issue I experienced and their resolve.
By sharon K.
Response from Resparked· Jun 12, 2025
Thank you so much for your kind words! It means the world to us to know you felt cared for and supported. At Resparked, we believe every customer deserves to be treated like family, and we’re so glad we could turn your experience around. Your feedback truly fuels what we do — thank you for taking the time to share it ✨
Recently received my dream Customizer engraving pen and needed to get in touch to enquire about the product. The response was very swift and felt I was given a personal treatment. Never received a better treatment from any other online company/service. So, apart from the actual wonderful product, after sale customer service is out of this world. Wonderful people indeed. Shehzada. Glasgow, Scotland. UK.
By Shehzada A.
Response from Resparked· Jun 5, 2025
Thank you so much, Shehzada! 🙌 We're thrilled to hear you’re loving your dream Customizer — and even more so that you felt truly cared for. That kind of personal touch is what we’re all about 💛 Sending a big shoutout to beautiful Scotland — a land full of creativity, character, and now… custom engraving magic! 😉
The team was really amazing. I bought it as a present for my daughter and it stopped working after 2 times. Their customer service was fast to respond, super kind and sent us a replacement after checking the videos we sent. Happy to recommend them to all my friends!
By AR
Response from Resparked· Jun 3, 2025
Thank you so much for your kind words! We’re really glad we could make things right quickly—it’s so important to us that both you and your daughter had a great experience. Thanks for your trust (and for spreading the word!) It truly means a lot. ✨
Everything I will say more than that.. will be actually nit necessary. If you a busy business person. If you in time of mental problems. If you 14... if you 90 y,o . If you are artist of a same ai tool Well.. everyone need this. Become real life artist . Not a ai pormot art .. ai taking from you thet people just don't care.. this one Make you more productive. Inspection. Thinking. Try.. lrrn. Take it with you all the time. It's perfect for it. And you never know when Inspection will find you. Thanks RK.
By Netanel G.
Response from Resparked· May 29, 2025
Hey RK 🙌 Thanks a ton for your review and for sharing your thoughts during the feedback call. Your words really stuck with us, and we’re already taking action on your suggestions. It’s always inspiring to hear how our products are helping people from all walks of life — whether you're creating, thinking, learning, or just trying to stay grounded. You really captured the essence of what we’re aiming for. Thanks again for being part of this — we're lucky to have you around. The Resparked Team 💛
I only had my Costomizer Engraving Pen for a few months and it stopped working, contacted your company gave them a video of the pen to show it wasn’t working, with a quick response from you I’ll be back to creating my stone works,thank you so much for your help!
By Arthur Anthony Compton O.
Response from Resparked· May 26, 2025
Thanks so much for your message! Sorry your Customizer gave you trouble, but we’re happy we could sort it out quickly so you can get back to creating 😊 We’d love to see your work anytime—feel free to share! Have a lovely day ahead, the Resparked team 💕
