Resort Closings IncReviews of resortclosings.com

Aside from the fact that one of your closing officers was somewhat disrespectful of me during the first 3 months after contracting with Lonestar Transfer, my overall opinion of your company's service would best be characterized as "efficient". Apparently, I was not responding quickly enough to her request for documents. From what I understand, she is no longer with your company. I Suggest more training for all employees focused on "people skills"!

Poor communications between the closing agent, the resort and me delayed the process approximately 4 months!

You handled everything as expected..however the final paper work seemed to be lacking in PROFESSIONAL and LEGAL "proof of services" rendered. I did of course download the statement of completion but it seems to lack any information regarding PROOF of completion such as BOOK and PAGE of any recordings showing transfer that was to be completed. We are assuming, at this point, that we will no longer be billed by BLUE/GREEN for any annual fees. If that is the case, we will be more than happy to furnish a much more favorable review

Did what they promised to do in a timely manner

We are pleased with the transfer but not pleased with the short note saying the transfer is final. When I asked if that was all we were getting to get to confirm the transfer, we were told to contact the resort if we wanted more. Seems like there should be more paperwork to verify the transfer and I should not have to get it myself. Bernadette Hopkins

It was expensive for us to have the resort out of our lives. So now we are free.

Communications not good. We never knew exactly where we stood in the process.

At the end of the day the deal is done, and I received my cheque but it was a bumpy road to get there. First off, I had a hard time getting an idea of how much the transaction would cost, I even called to get clarification but the answers were vague, that should have been my first clue. Nevertheless we proceeded and the transaction actually went quite quickly, quicker than I expected. Aspen was quick to answer phone calls and emails which was nice. However shortly after I received my cheque I got an angry email from the buyer, it turns out one of the fees had not been paid. I ended up having to call the resort to pay the outstanding fees myself... which was frustrating because I hired Resort Closings to deal with it, but, ended up having to do some of the work myself. All in all, it is done and I am happy for that, but I do question the thoroughness of what Resort Closings did for me. Not only did I have to deal with a payment to the resort after the escrow was closed but during the process I also was also mistakenly emailed information about another clients deal at one point... I didn't think much of it at the time, but in hindsight I see it as another careless oversight. Like I said, I am happy to see the deal done, at least I hope that is the last that I hear of it, but I will not be using Resort Closings again, and, I feel like the 3 star rating is more than generous.