Residential Acoustics™Reviews of residential-acoustics.com

I ordered the "Soundproof Curtains" after seeing other reviews about their effectiveness at reducing outside noise. After receiving the curtains, we realized that the measurements I'd sent in had not been followed. You're instructed to add a certain number of inches around the outside to allow for the Velcro to seal the curtains to the wall. The sewn-on Velcro was placed a few inches in from both the top and bottom of the curtain, and also in a bit from the sides, so it falls within the area of the window itself, and the curtain cannot be sealed. We haven't noticed any reduction in sound from the curtain. I don't know if this is because we are unable to seal it, or if it's because we already have double paned windows and a solar cellular shade which may dampen the same amount of sound this curtain would have, but regardless the curtain was simply an expensive window covering that did little to improve our noise situation.

I never give bad reviews and try to understand the perspective of the other person, but I can't allow this product to continue to be sold as is. From the moment I ordered this product- acoustic-curtain on 1/26 until I received it nearly 5 weeks later there were nothing but problems. It should have been divided into two curtains which would have made it much more manageable to make, ship and hang, but the customer rep said I should definitely not go with the shades as they would be too heavy to roll up and not get the curtain of 93" made into two which would have made the curtain much more manageable in every way. The first curtain was shipped but never arrived, got stuck in Florida and fedex reported it damaged. After constant f/u on my part, the company said they would remake and send it express. Great thank you. When the package arrived it was seriously damaged. The 30-40 pound curtain was being held inside of cardboard that was so flimsy it was like tissue paper in comparison to what it needed to be to safely and securely hold the curtain. There was one layer of very flimsy tape wrapped around the box and it was broken open in several places, revealing bits of the curtain. And the curtain rod - a very thin aluminum rod which was sent to hold the curtain was damaged. The aluminum was so flimsy, there was no way it would hold this monstrously heavy curtain. Further, there were no brackets, no hooks nothing inside the box to put the flimsy aluminum rod up. Why not package the curtain in corrugated cardboard box, with plastic zip stays to hold it together and make it easy for the fedex people to handle. Last thing, the grommets which if the engineer had really been thinking could have been made bigger to ease the weight of the curtain on a rod. There are rods out there that can hold this curtain, vs. the flimsy aluminum sent to me. They did not send brackets for the rod or hooks for the tiny grommets which meant I could not hang the curtain. And the grommets are so small that the strong curtain rod I found to hold it would not even fit into them. I know the grommets were meant for hooks, but really why not make them big enough to be put on a strong curtain rod they do exist. I rigged up a rod, hooks and put the curtain up, but alas it doesn't block out the noise because the velcro on the back won't stick to the aluminum window frame and stay in one place. Total design nightmare and a terrible waste of my time and money. This is a great idea, but the execution on the part of the staff who tried their best, has serious flaws. the engineer should definitely design a carton strong enough to hold the product and companies package heavy furniture to ship regularly. Learn how to package and deliver this product. Have a check and balance system in place to ensure that each order that goes out has all the necessary hardware to hang the product.

The price was extremely expensive, but because I needed the sleep I was willing to pay the extra cost. I did research on other curtains and products and learned that mass loaded vinyl was a product used in soundproofing. So after sound proofing all my walls with new soundproof insulation and soundproof drywall, we ordered the curtains. The order took three weeks. Again, I was able to be patient because I was anxious to sleep again. When they arrived, they looked nothing like the picture on the website. I expected them to be thicker. They were just a piece of mass loaded vinyl (or some type of thin material no guarantee from the company exactly what they use in their curtains). My husband and I installed the curtains according to the directions. I went to bed for my long awaited sleep only to be awoken by a barking dog. Their curtains blocked out zero noise. I heard the neighbors starting their cars, running lawn mowers and barking dogs. I had hoped they would at least muffle the noise, but not even a bit. Then when my husband and I tried to roll them up, all the adhesive on the back of the velcro strips, pulled the paint from the walls. It's a mess. So I called the company at different times but only got a voicemail. So I emailed them. They respond very quickly to email. However, instead of understanding my situation they tried to blame it on me that the curtains didn't work. Two different people told me that my walls were old and my paint was old because that has never happened to anyone else. When I explained that we had just remodeled and that everything was new, they said the best they could do was a 20% rebate but they could not take the curtains back. I suppose that's better than nothing, but if this should happen again with other customers, I think it would be best for everyone if they had a new policy where they would take back the used items as long as they were in good condition at possibly an 80% rebate and resell them at reduced rate for others. That's a win-win situation to me. But they didn't favor that idea.