Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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653 reviews
Residence SupplySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Residence Supply specializes in masterfully crafted lighting fixtures that fuse artistry with functionality. Born from a local lighting aterlier in Miami, our designs enhance spaces, ensuring every room not only shines brighter but feels warmer. Experience the blend of passion, precision, and unparalleled aesthetics with each of our creations.Our hand-crafted fixtures are more than just products; they are an experience. From the moment you engage with us, you'll sense the difference. Personalized customer interactions, meticulous attention to detail, and a genuine care for your vision form the cornerstone of our ethos. Whether you're looking for a centerpiece or a subtle accent to a room, we strive to bring your imagination to life, infusing each space with warmth, elegance, and a touch of Miami's sun-kissed charm.
Residence Supply (residencesupply.com) has 653 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 420 reviews with 5 stars · Clear filters
I purchased brass toggle switches and brass rotary dimmers -- the switches are really nice, we find ourselves appreciating them each time we turn them on or off! Seriously classy and customer service great as well -- quick thoughtful response and a very positive experience! Highly recommend
By Patrick L.
The ordering process was simple and delivery was quick. The equipment I purchased functions well and is in better condition that I expected. And the price (compared to other vendors) was very pleasing.
By Ruby T.
Response from Residence Supply· Apr 23, 2024
Hello Ruby! We're delighted to hear that you found our ordering process simple and that your delivery was quick. Ensuring a smooth and efficient shopping experience for our customers is always our goal. We're happy to know that the equipment you purchased is functioning well and exceeded your expectations in terms of condition. Providing high-quality products that meet or exceed our customers' expectations is something we take great pride in. And of course, we're so glad to hear that you found our prices to be very pleasing compared to other vendors. Offering competitive pricing without compromising on quality is important to us, and we're glad it resonated with you. Thank you for choosing us for your equipment needs, and we look forward to serving you again in the future.
Residence Supply was spectacular from start to finish. The quality of work was top notch including the phenomenal quality of cabinetry. The whole team at Residence Supply was friendly, knowledgeable , and did not take any shortcuts. They are truly experts in what they do and highly recommend them to family and friends!
By Ava A.
Response from Residence Supply· Apr 23, 2024
Thank you so much for an amazing review for Residence Supply! We're so glad to hear that you had a spectacular experience with us from start to finish. Ensuring top-notch quality in both our products and services is paramount to us, so it's fantastic to hear that you were impressed with the quality of our cabinetry and the overall quality of work. We take great pride in delivering excellence and are delighted that it did not go unnoticed. Your kind words about our team mean a great deal to us. We strive to provide a friendly and knowledgeable experience for all our customers, and it's wonderful to hear that our team met your expectations. Rest assured, we never take shortcuts when it comes to delivering exceptional service and products. Again, thank you for your enthusiastic recommendation! We highly appreciate your support and trust in us, and we look forward to serving you, your family, and your friends in the future.
We got our Vertical Pendant Light customized to Silver. We wanted to install the vertical pendant in our bedroom but wanted the silver finish to match the handles of the night tables and chandelier. We got it delivered in 25 days due to color changes. The quality and color finish of the light was 100% accurate what we were looking for. Thanks for everything, Highly recommended,
By Damien S.
This support from him has significantly reduced our burden when it comes to working on lighting placements or calculations. He ensures the appropriate number of lights and focuses on minimizing light pollution, which is extremely important to us.
By Rich C.
Although I couldn't provide the name of the light I sent them a photo and with in a few days they informed me that they had found a replacement glass.The replacement was promptly delivered to me the very next day.Overall I had an excellent customer service experience from start to finish
By Adam S.
I'm so glad I read the reviews and got in touch. Many companies are struggling and it's frustrating when things don't go right-but all I can say is that as soon as i got in touch, I got an immediate response and my order was safely delivered and i was kept information throughout.
By Raily
I ordered the lights for our community theatre so I had them shipped to an address a little out of the way. There was a bit of confusion bout the delivery , But a representative from residence supply gave me a call and fixed my concern and made sure everything gets straightened out.
By Alexandre M.
