Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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653 reviews
Residence SupplySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Residence Supply specializes in masterfully crafted lighting fixtures that fuse artistry with functionality. Born from a local lighting aterlier in Miami, our designs enhance spaces, ensuring every room not only shines brighter but feels warmer. Experience the blend of passion, precision, and unparalleled aesthetics with each of our creations.Our hand-crafted fixtures are more than just products; they are an experience. From the moment you engage with us, you'll sense the difference. Personalized customer interactions, meticulous attention to detail, and a genuine care for your vision form the cornerstone of our ethos. Whether you're looking for a centerpiece or a subtle accent to a room, we strive to bring your imagination to life, infusing each space with warmth, elegance, and a touch of Miami's sun-kissed charm.
Residence Supply (residencesupply.com) has 653 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 420 reviews with 5 stars · Clear filters
Great product and great customer service
By Steve L.
Response from Residence Supply· Aug 4, 2025
Hi Steve, Thank you so much for the kind words! We’re so glad to hear you’re happy with both the product and your experience with our team. Your support truly means a lot to us! Sincerely, Residence Supply
High quality and look great
By Rob
Response from Residence Supply· Aug 1, 2025
Hi Rob, Thank you so much for your feedback! We’re really glad to hear you’re happy with the quality and look of your pieces. Your support means a lot to us! Sincerely, Residence Supply
Got what I needed, quickly. Would have been even more ideal if I could have purchased a spare dimmer controller ($3-4 each online) rather than have to purchase a whole single gang unit, but my problem is solved.
By Adam S.
Response from Residence Supply· Jul 28, 2025
Hi Adam, Thanks so much for your feedback—we’re glad to hear you got what you needed quickly! Just to clarify, you do have the option to purchase the dimmer modules separately without having to buy an entire faceplate. If you ever need help placing that kind of order, feel free to reach out—we’re happy to assist! Sincerely, Residence Supply
High quality stuff
By Arpan P.
Response from Residence Supply· Jul 16, 2025
Hi Arpan, Thanks so much for sharing this — it really means a lot to know you’re happy with the quality. We love having you as a customer and are always here if you ever need anything! Sincerely, Residence Supply
Garden lamps were received well packaged and stood up to the box battering by the shipping company. Beautiful, substantial lamps of good quality that are made well, and good value for the price. I am happy to add these to my product offerings.
By Sheryl H.
Response from Residence Supply· Jul 16, 2025
Hi Sheryl, Thank you so much for taking the time to share this! We’re thrilled to hear the garden lamps arrived safely and that you’re happy with their quality and value. It means a lot to us to know they’ve earned a spot in your product offerings — we truly appreciate your trust and support! Sincerely, Residence Supply
The first chandelier I ordered was not exactly what I expected.Residence Supply retrieved it, replaced it and it's perfect. The best part about the experience was the customer service. Luise was involved every step of the way and made sure the special order was exactly what I wanted. Luise must have emailed me a dozen times to keep me posted and informed every step of the way.
By Mark P.
Response from Residence Supply· Jul 11, 2025
Hi Mark, Thank you so much for taking the time to share this! We’re so glad to hear that, in the end, you received the perfect chandelier for your space. It means a lot to know Luise could make the entire process smooth and stress-free for you — we’re lucky to have him on our team! Your trust, patience, and kind words truly mean the world to us. We’re always here if you ever need anything in the future. Sincerely, Residence Supply
The support they have is GREAT! I've always had great service. Definitely worth it.
By Nancy H.
Response from Residence Supply· Jul 10, 2025
Hi Nancy, Thank you so much for your kind words! It means so much to us to hear you’ve always had a great experience with our team. Knowing that you feel supported and well taken care of really motivates us to keep doing what we do. Your trust and loyalty truly mean the world to us, and we’re always here if you ever need anything at all. Sincerely, Residence Supply
Johanna and Faith from the Customer Service Team were amazing! Our chandelier arrived damaged and after hours of work our electrician could not get it to work. Through the perseverance of the customer support team we are getting a complete refund! That’s true customer service.
By Nancy Z.
Response from Residence Supply· Jul 10, 2025
Hi Nancy, Thank you so much for taking the time to share this! We’re truly grateful for your patience throughout the process, and we’re so glad Johanna and Faith could turn things around for you. It means the world to us to know you felt supported — that’s exactly the experience we want every customer to have. We’re sorry again for the trouble with your chandelier, but we’re happy we could make it right in the end. If there’s ever anything else you need, please know we’re always here for you. Sincerely, Residence Supply
