Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
653 reviews
Residence SupplySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Residence Supply specializes in masterfully crafted lighting fixtures that fuse artistry with functionality. Born from a local lighting aterlier in Miami, our designs enhance spaces, ensuring every room not only shines brighter but feels warmer. Experience the blend of passion, precision, and unparalleled aesthetics with each of our creations.Our hand-crafted fixtures are more than just products; they are an experience. From the moment you engage with us, you'll sense the difference. Personalized customer interactions, meticulous attention to detail, and a genuine care for your vision form the cornerstone of our ethos. Whether you're looking for a centerpiece or a subtle accent to a room, we strive to bring your imagination to life, infusing each space with warmth, elegance, and a touch of Miami's sun-kissed charm.
Residence Supply (residencesupply.com) has 653 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 420 reviews with 5 stars · Clear filters
Great xare and customer service
By Raymond O.
Response from Residence Supply· Aug 22, 2025
Hi Raymond, We really appreciate your kind words! It means a lot to know our team’s care and service made a difference for you. Thank you for trusting us! Sincerely, Residence Supply
The products are beautifully crafted and take my rooms to a whole new level. And the customer service was off-the-charts amazing.
By Kara
Response from Residence Supply· Aug 20, 2025
Hi Kara, We can’t thank you enough for your kind words! It makes us so happy to know our products have elevated your rooms and that our customer service team made such a difference for you. Your trust and appreciation mean the world to us, and we’re truly grateful to have you as a customer! Sincerely, Residence Supply
Great service, great products!
By customer
Response from Residence Supply· Aug 20, 2025
Hi there, We really appreciate your kind words! It means so much to know you’re happy with both our service and our products — thank you for trusting us. Sincerely, Residence Supply
I am very happy with their customer service! We needed a new transformer so we could make the light dimmable and they sent one out right away! They followed up every step of the way! The client loves their Tath Alabaster light fixture :)
By Amy S.
Response from Residence Supply· Aug 14, 2025
Hi Amy, We’re so glad our team could get the transformer to you quickly and keep you updated throughout the process. It’s great to hear your client is loving their Tath Alabaster light fixture — that makes us just as happy as it makes them! Sincerely, Residence Supply
Amazing quality, as always!
By Lola C.
Response from Residence Supply· Aug 13, 2025
Hi Lola, We’re so glad to hear you’re happy with the quality — it means a lot to know we’re consistently meeting your expectations. Your trust and continued support really do mean the world to us! Sincerely, Residence Supply
Great product. Easy ordering and delivery.
By Madison S.
Response from Residence Supply· Aug 12, 2025
Hi Madison, We’re happy to hear everything went smoothly from ordering to delivery and that you’re pleased with your purchase. It’s always our goal to make the process as simple and seamless as possible, so knowing we hit the mark means a lot to us. We truly appreciate your support and look forward to helping you again in the future! Sincerely, Residence Supply
I ordered 16 of the Avivah Wall Lamps. I spent hours looking online for ultra small, modern, outdoor sconces, and these so perfectly fit the bill. They shipped really quickly too. I had a question and customer service emailed me back almost immediately. I would definitely order from RS again.
By EKJ
Response from Residence Supply· Aug 11, 2025
Hi there, Thank you so much for sharing this! We’re thrilled to hear the Avivah Wall Lamps were exactly what you were searching for and that they arrived quickly. It’s great to know our customer service team could assist you right away too. We truly appreciate your support and look forward to helping you again in the future! Sincerely, Residence Supply
I recently bought an alabaster chandelier from Residence Supply. I ended up damaging the internal LED kit when booking it up. The team at Residence Supply was quick to address my issue and found a replacement LED kit for me that I was able to install instead of shipping the large, heavy fixture back to them. I was having trouble with the remote control. They sent me instructions that worked perfectly. We love this laugh fixture. Thanks, guys!
By Tom H.
Response from Residence Supply· Aug 8, 2025
Hi Tom, Thank you so much for sharing your experience! We’re so glad our team could help you get a replacement LED kit and provide the instructions you needed to get the remote working perfectly. It’s wonderful to hear you’re loving your chandelier, and we truly appreciate your kind words. Sincerely, Residence Supply
