ReplacementsReviews of replacements.com

Too expensive!! 3 wedgewood bowls and shipping were $458. Crazy prices

I made the mistake of ordering wrong size coffee cups. Spent over $120.00. Very disappointed I had to shipped back to fedex and had to pay $63.00 to return. I was going to place another order for different size cups but was so upset that replacement would not help me with the return cost of shipping them back. I called customer support and they were very rude. Never again will I order from them.

I was so excited to find an exact replacement on this website for a mug of mine that broke. When I realized I would have to pay over $30 to ship 1 simple mug, I became disgusted. This is price gouging, and these people should be ashamed! I'm in their neighboring state and it does not cost this much to ship 1 mug!

I had to pay $20.10 to return items that never should have been shipped. Dented, scratched, covered in a funny film that I can only guess was polish, labeled “made in China.” Baldwin has never been made in China and never needs polishing.

BEWARE: Shipping took forever while the cost of it seemed to be way up there.

At one time I had looked up what we should be able to get for our family's heavy sterling silverware (service for 12), and suitable impressed, I contacted Replacements out of curiosity to see what their bid might be. They offered only an extremely tiny fraction of the true worth, not just a usual markup worth, but an insulting amount. This is not a good company.

These people are absolute crooks. They got me to mail $2500 worth of china that they told me they would pay this amount for the goods. When they arrived, they gave me some bull about it being the wrong category, despite the fact they had chosen the category, and told me the whole thing was worth eight cents, and that they would be happy to donate them for me. These were solid gold Fabergé plates, clearly worth more than eight cents. I think their plan was to get the merchandise and hope that I would not demand that they return it so they could sell it at a higher price.

Their delivery is obnoxiously expensive and obscenely slow. I am so mad at myself for paying the shipping and then the package is now stuck in CT for 9 days and the customer service is nonexistent. Still don’t have my items and no idea when they will arrive. Do not deal with these scammers. They are terrible.