Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
571 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!
Replacement Lens Express (replacementlensexpress.com) has 571 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 476 reviews with 5 stars · Clear filters
Smooth shopping experience. And easy replacement of lenses
By Chad T.
Response from Replacement Lens Express· May 19, 2026
Hi Chad Thank you very much for taking the time to leave us such a fantastic review of your recent purchase with RLE. We are thrilled to hear that that you love your new Single vision lenses! Thank you for choosing RLE for your replacement prescription lenses We look forward to seeing you again soon. Thank you. Jennifer
They did an excellent job fitting new progressive lenses in my frames for much less compared to my optical place. Delivery was right on time with what their website stated.
By B. A.
Response from Replacement Lens Express· May 13, 2026
Hello Mr. Atkins Thank you very much for taking the time to leave us such a fantastic review of your recent purchase with RLE. We are thrilled to hear that that you love your new Varilux XR Progressive lenses! Thank you for choosing RLE for your replacement prescription lenses We look forward to seeing you again soon. Thank you. Jennifer
Their lens replacement service is great. The process is simple and quick.
By David R.
Response from Replacement Lens Express· Apr 27, 2026
Hi David, Thank you very much for taking the time to leave us such a fantastic review of your recent experience with RLE. We are thrilled to hear that you found our services simple and quick and that you love your new Prescription Single Vision transition lenses! We look forward to seeing you again soon. Thank you. Jennifer
I was quite reluctant ordering prescription eyewear online, but Replacement Lens Express was truly exceptional. The quality of the lenses is outstanding - perfectly clear and accurately fitted to my frame. The service was seamless from start to the delivery. I highly recommend Replacement Lens Express to anyone who is looking for a high-end results at a much lower price.
By Ahmed S.
Response from Replacement Lens Express· Apr 24, 2026
Hello Ahmed Thank you for taking the time to leave us such a wonderful review of your recent experience with RLE. We are thrilled to hear that you are pleased with our services and that you love your new single vision prescription lenses. We appreciate that you chose RLE for your new prescription lenses and we are excited to work with you again soon. Sincerely, Jennifer
Able to use my old frame that I love
By Kristin M.
Response from Replacement Lens Express· Apr 22, 2026
Hello Kristin, Thank you for taking the time to leave us such a fantastic review of your recent experience with RLE. We are thrilled to hear that you love your new Single Vision prescription lenses. We appreciate that you chose RLE for your prescription eyeglass replacement lenses and I look forward to seeing your again soon. Sincerely, Jennifer
Been with replacement lens express for 15 years. They always provide a quality product.
By P G.
Response from Replacement Lens Express· Apr 16, 2026
Hi P. Galido Thank you for taking the time to leave us such a fantastic review of your recent purchase with RLE. We appreciate that you continue to chose RLE for your replacement prescription lenses and I look forward to seeing your again soon. Sincerely, Jennifer
Third order. As before order is perfect.
By Stuart
Response from Replacement Lens Express· Apr 15, 2026
HI Stuart Thank you for taking the time to leave us such a fantastic review of your recent purchase with RLE. We appreciate that you continue to chose RLE for your replacement prescription lenses and I look forward to seeing your again soon. Sincerely, Jennifer
One of the best customer services! They contacted me right away because I messed up some documents and they paid attention to it when I didn’t! Great company!
By Bruno S.
Response from Replacement Lens Express· Apr 15, 2026
Hi Bruno, Thank you for taking the time to leave us such a wonderful review of your recent experience with RLE. We are thrilled to hear that you are pleased with our dedication to the customer and your new single vision prescription lenses. We appreciate that you chose RLE for your new prescription lenses and we are excited to work with you again soon. Sincerely, Jennifer
