Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
571 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!
Replacement Lens Express (replacementlensexpress.com) has 571 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 476 reviews with 5 stars · Clear filters
I had a nice experience working with RLE for the second time. The first time I just went with regular single vision, and this time I thought I'd try progressives. They were speedy and did the trick, so will be back again next time my eyeglass prescription changes.
By Jim D.
Replacement Lens Express was a savior. I needed new lens but the price at my doctors office was extremely expensive. I found Replacement Lens Express from a friend and thought I'd try them out. I found the sight very easy to navigate and use. The prices where great (big savings from my doctor) and the service amazing. I'd recomended to all my friends and would definitely use them again.
By Don
I ordered Essilor Accolade Freedom Digital Progressive Clear Trivex Lenses w/ AR Coating a few weeks ago. A nice sales guy was in touch with me via email the same day and worked with me to make sure that he had the right info for my segment height and pupil distance. I got the lenses back after not too long (I sent in my frames to them and they installed them for me). They did a great job and I will use them again and tell my colleagues.
By Daniel R L.
I liked my glasses, they did a great job and the turn around time was fast. I would order from RLE again.
By Will H.
They rushed this job to me - I got what I needed when I needed it. No complaints. Also the price was basically wholesale. I don't know how they do it. Will go to their website the next time I need frames.
By Lynne L.
I had a wonderful experience using RLE. Someone from the sales team worked together with me to get the exact digital lenses that were right for me. I have such a thick prescription! I was extremely pleased with the results. Their turn around time was good, and I had constant contact with them through email for all updates. It was really nice that they always let me know that I wasn't getting ripped off. You never know if you can trust business online. Will use them again the next time my Rx changes.
By Orris D.
I sent my sun glasses to another company. They returned the glasses and said that they could not put prescription frames into the glasses. I then tried Replacement Lens Express. I was surprised and delighted when my glasses returned with perfect prescription lenses in them. I highly recommend them and would use them again in a heartbeat.
By JLD.
Best Price, Best Quality, Great Service.. 6 pairs of glasses so far , don't see a better internet business to do business with..
By Mat M.
