Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
571 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!
Replacement Lens Express (replacementlensexpress.com) has 571 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 476 reviews with 5 stars · Clear filters
Thank you so much Replacement Lens Express for my new Kate Spade frames delivered all the way to Australia during the busy Christmas period - I love them!! Thank you also for the fantastic customer service I received whilst the frames were in transit. Thanks again - great product, great service!!
By Anna Celeste W.
great price, great quality, it just took a little to long. I would use them again.
By Gary D.
I sent my frames off for a replacement, and was extremely satisfied by the results. Top-notch customer service to answer my queries and meet my specific needs. Quick turnaround and hassle-free.
By Glep
Im super pleased with the great job done on my RayBan, lens were sucessfully replaced as requested and saved tons of money, most places wanted to charge me $250.00 ~ $400.00, no way! So I decided to look online and found Replacement Lens Express, for the price I tried it and Im really happy I did, other wise would've never found out how great they were! Thank you, and once I have another frame, I will be shipping to you! Keep up the awesome work you do, Wesley Tsukazan.
By Wesley T.
Excellent customer service! Overnighted for me as well! Highly recommended! Thanks Eddie!
By Kellie S.
Bought a pair of Rudy Project Skymajor glasses. The price was HALF what my local optical shop was asking for!! i will recommend you to all my friends and failmy. It simply makes sense to shop with you. Other places are ripping you off with their 300 to 400% mark up. Thanks guys!
By Mike L.
I am very pleased with your service, I liked the glasses. Thank you very much.
By Aleksey
I've used their services several times now, and have always received quality work and prompt responses to my queries. The owner, Stephanie, is an absolute joy, too! Highly recommended to anyone needing anything optical.
By Michael B.
