Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
571 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!
Replacement Lens Express (replacementlensexpress.com) has 571 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 476 reviews with 5 stars · Clear filters
Their RLE HD 1.67 lenses were noticeably thinner than the 1.67 Varilux Comfort lenses dispensed by my ophthalmologist's in house optician and they cost half what I was paying there. I’ve never had better made lenses and customer service has always been excellent.
By Robert S.
I have used their services 5 times now. They are excellent!! Every time my experience has been extremely satisfactory. I wish I found them before. I got 3 pairs of lenses for the price of one from my local shop. I had several choices to select. I even got mirrored progressive lenses that my local person said was impossible. Use them, you'll be glad you did!!
By Jerome S.
Finally I have the lenses in my Bolle' Aravis frames that actually work the best for me. They came with red/gold mirror lenses that scratched quite easily. Then, I had another company replace those lenses with what was supposed to be a dark rose, but ended up being a medium tint, and were not very useful as sunglasses. Then, I tried Replacement Lens Express, requesting a DARK rose-purple, and when I got them back, I was blown away. They seem darker than the advertised 80%, and being in the desert, that's just fine with me. Then again, NOBODY in the eyewear biz can touch their prices. NO CHARGE FOR WRAP FRAMES. In fact, there's a new lens replacement firm advertising on the internet, and their prices are at least double RLE's, even with their "discounts". Great service, great prices, great customer service. The only lens replacement company you're ever going to need! Tim Marsh/Mojave Desert, CA
By James D.
The staff was very responsive to my questions. I received my new lenses mounted on my old frames within a week. Saved over $300 versus using a national optic company.
By Robert A.
I bought lens from Replacement Lens Express a few weeks ago and am very satisfied with the whole express experience. The lens replacement was better than my local Opticians Office and much, much more affordable; I saved hundreds at Replacement Lens Express. I normally wear contacts daily but with these new lenses from Replacement Lens Express, I am wearing my glasses more than ever.
By RUSSELL E.
My experience with Replacement Lens Express has been GREAT. This company has exceeded my expectations. I was a little hesitant about mailing two pair of my custom designer reading glasses to this company. However, after speaking to the GM Stephanie she assured me I would be taken care of and my glasses would be returned in the same manner sent. The turn around time for my glasses was within a week so I did not have to wait long. I would tell anyone if you need a set of replacement lenses in your eye wear. Definitely give them the opportunity. They did a great job on my eye wear and I will definitely be back should I purchase another pair of glasses. Thanks again Stephanie for all your assistance.
By Mr W.
Response from Replacement Lens Express· Jul 13, 2017
Thanks so much Mr Williams!
Excellent service, fast shipping and highly competitive pricing. Have had 3 lenses ordered the past 3 months and thrilled with each one- all of them took 1 day to complete and were shipped to me overnight UPS. In total, all 3 cost time the same that I would have paid at a very popular chain optician.
By John
Outstanding service, High Quality Lenses, Great Company to do business with!
By Don H.
