Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
571 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!
Replacement Lens Express (replacementlensexpress.com) has 571 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 476 reviews with 5 stars · Clear filters
Great service and faster-than-promised turnaround, as usual.
By Chris B.
Response from Replacement Lens Express· Jun 24, 2025
Hello Chris, Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you love your new sunglass lenses. We appreciate that you continue to choose RLE for your prescription eyeglass lenses and look forward to seeing you again soon. Sincerely, Jennifer
The glasses are perfect! It took a while to get the frames then make the lenses but well worth the wait.
By Jeffery P.
Response from Replacement Lens Express· Jun 16, 2025
Hello Jeffery Thank you for taking the time to leave us such a wonderful review of your order with RLE. I am thrilled to hear that you are happy with your new frame and lenses. I look forward to working with you again soon. Sincerely, Jennifer
I buy a new set of lenses every year from RLE. I'm never disappointed!
By William
Response from Replacement Lens Express· Jun 9, 2025
Hello William Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you love your new lenses. We appreciate that you continue to choose RLE for your prescription eyeglass lenses and look forward to seeing you again soon. Sincerely, Jennifer
took about a week from sending and returning. Pricing is fair. I initially took the frames to Lensxxxxxxx and those clowns said they could not makes lenses for it because "Frame had a small blemish on it" Ridiculous I will never buy glasses or lenses from Lensxxxxx for trying to forcing a upsell for a set of frames to me. Satisfied with my lenses I will do it again when needed. Thanks Replacement lens express
By Happy C.
Response from Replacement Lens Express· Jun 5, 2025
Hello Happy Camper, Thank you for taking the time to leave us such a wonderful review of your first order with RLE. I am thrilled to hear that you are happy with your new lenses and your entire experience. I look forward to working with you again soon. Sincerely, Jennifer
Lenses replaced without any issues! Timely and good quality!
By Bob & Doug M.
Response from Replacement Lens Express· May 27, 2025
Hello Bob Thank you for taking the time to leave us such a fantastic review of your recent purchase with RLE. I am thrilled to hear that you are happy with your new prescription lenses . We look forward to working with you again soon. Sincerely, Jennifer
I’ve been using this company for years and they always deliver! My order is perfect every time and their customer service is top notch.
By Abigail W.
Response from Replacement Lens Express· May 20, 2025
Hello Abigail Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you love your new lenses. We appreciate that you continue to choose RLE for your prescription eyeglass lenses and look forward to seeing you again soon. Sincerely, Jennifer
perfect lenses for my second time. Thank you
By Laura
Response from Replacement Lens Express· May 19, 2025
Hi Laura, Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you love your new lenses. We appreciate that you continue to choose RLE for your prescription eyeglass lenses. We look forward to seeing you again soon. Sincerely, Jennifer
The package was secure and well wrapped, arrived just on time and the glasses frames are perfect.
By Juana R.
Response from Replacement Lens Express· May 5, 2025
Hello Juana, Thank you for taking the time to leave us such a fantastic review of your recent purchase with RLE. We are thrilled that you chose RLE for your new eyeglass frame. We look forward to working with you again soon. Sincerely, Jennifer
