Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
571 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!
Replacement Lens Express (replacementlensexpress.com) has 571 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 476 reviews with 5 stars · Clear filters
Great price great product great communication
By priscilla
Response from Replacement Lens Express· Oct 30, 2025
HI Priscilla, Thank you for taking the time to leave us such a fantastic review of your recent order with RLE. We are thrilled to hear that you love your new prescription lenses and our process. We look forward to seeing you again soon. Thank you again and we hope that you have a wonderful holiday season. Sincerely, Jennifer
The timing of the lens was a lot faster than I expected. I had no problems removing and replacing the lens. They are perfect!
By Indra B.
Response from Replacement Lens Express· Oct 20, 2025
Hello Indra, Thank you very much for taking the time to leave us such a wonderful review of your recent purchase for a pair of Authentic Ray ban non-prescription sunglass replacement lenses. We are thrilled to hear that you received your new lenses and that it was easy to remove your old lenses and put the new ones in. Thank you again for shopping with RLE and we hope to see you again soon. Sincerely, Jennifer
Great quality
By Oscar R.
Response from Replacement Lens Express· Oct 14, 2025
Hello Oscar Thank you for taking the time to leave us such a wonderful review. I am thrilled to hear that you love your new lenses. We sincerely appreciate that you choose to trust in RLE for your Prescription lenses . I look forward to seeing you again soon and I hope you have a wonderful fall season. Sincerely, Jennifer
fast and the quality of the lense is clear. they do a great job.
By Leonell E.
Response from Replacement Lens Express· Oct 2, 2025
Hello Leonell Thank you for taking the time to leave us such a wonderful review. I am thrilled to hear that you love your new lenses. We sincerely appreciate that you choose to trust in RLE for your Prescription lenses . I look forward to seeing you again soon and I hope you have a wonderful fall season. Sincerely, Jennifer
I had trouble getting the correct replacement lens. Then I found this company. It went flawlessly.
By Dave
Response from Replacement Lens Express· Oct 2, 2025
Hello Dave, Thank you for taking the time to leave us such a wonderful review. I am thrilled to hear that you love your new lenses. We sincerely appreciate that you choose to trust in RLE for your Prescription lenses . I look forward to seeing you again soon and I hope you have a wonderful fall season. Sincerely, Jennifer
Quick and easy
By Hunter
Response from Replacement Lens Express· Sep 29, 2025
Hello Hunter Thank you for taking the time to leave us such a wonderful review. I am thrilled to hear that you found our service quick and easy to use and that you love your new lenses. I look forward to seeing you again soon. I hope that you have a wonderful fall season. Sincerely, Jennifer
They received the old glasses (2 pair) on Thursday, shipped them back on Tuesday and I got them 2 days later. Very fast service. And the lenses seem to be of no less quality than the high-end boutique that quoted me $850 for one pair of replacement lenses.
By Mark C.
Response from Replacement Lens Express· Sep 16, 2025
Hello Mark Thank you for taking the time to leave us such a wonderful review. I am thrilled to hear that you found our service easy to use and that you love your new pairs of progressive lenses. I look forward to seeing you again soon. I hope that you have a wonderful week. Sincerely, Jennifer
Easy process, with more than adequate instruction. My glasses were returned in a purpose built, safe package, in perfect condition. It took less time than advertised. There were a number of process updates sent along with a shipping tracker once underway back to me. Excellent value at significantly lower cost than widely advertised brands.
By RLyle B.
Response from Replacement Lens Express· Sep 15, 2025
Hello Rlyle, Thank you for taking the time to leave us such a wonderful review. I am thrilled to hear that you found our service easy to use and that you love your new bifocal lenses. I look forward to seeing you again soon. I hope that you have a wonderful fall season. Sincerely, Jennifer
