A very responsive customer service
A very responsive customer service, thank you! I had an issue where my lenses were lost by the USPS as I live in the USA. We contacted customer service and we were able to receive the replacement lenses. The reason for 4 stars is because the delivery in both occasions took a long while to arrive.
By Gilbert M.
Response from Replacementlenses.net· Aug 18, 2024
Thank you for your feedback! 😊 We're glad to hear that our customer service team was responsive and able to assist you with replacing the lost lenses. 🕶️ We apologize for the delays in delivery on both occasions and understand how frustrating that can be. We'll work on improving our shipping times. We appreciate your understanding and hope to serve you again in the future. Thanks for choosing us! 🙌✨