Silently dropping leads on the floor
I had 10 inquiries on my property and was confused as to why no one was converting to a tour. I submitted one myself to test, and it turns out Marble isn't responding to them. Worse than useless.
By Michael
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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83 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Marble offers virtual rental management for long-term rentals.
Marble (rentmarble.com) has 83 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 21 reviews with 1 star · Clear filters
I had 10 inquiries on my property and was confused as to why no one was converting to a tour. I submitted one myself to test, and it turns out Marble isn't responding to them. Worse than useless.
By Michael
In 18 months, Marble failed to notify me that a tenant was late on rent... twice. They also failed to renew both of my tenant's leases. They did not follow up on maintenance requests and lied to me about their support network in the area; I had to find contractor's for them at all hours of the night. 0/10 would not recommend.
By Dot W.
Response from Marble· Dec 7, 2022
Hi Dot, thanks for sharing your experience with Marble, and we're very sorry you had a negative experience with us. We strive to deliver an excellent experience for all of our customers. Looking at your account, it seems like there was pending actions necessary to keep it in good standing. Please reach out to our support team via email or in-app chat so our team can better understand how to serve you better in the future, if you choose.
worst of the worst and the most expensive and very difficult to list
By Elias E.
I have had a horrible experience as someone trying to rent a property. No explanation about documents needed. No list of complete information required. Dismissive responses. Apparently there is no way to review what the landlord is viewing to decided on your candidacy for approval. apparently there’s also no way to talk to a live human being. Customer service has been horrible. I don’t see the value.
By John C.
They copied my rental post on Zillow and try to scam people. They are thieves.
By Andrew R.