RejuvenationReviews of rejuvenation.com

I use Rejuvenation as a designer . A recent order is missing 3 pulls and 2 of the handles the finish is incorrect. I have been emailing them for 3 weeks now with NO RESPONSE. As a trade account this is a waste of my time and totally unprofessional on their end. I am considering this fraud if they do not respond in the next 24 hours and will have AMEX deal with them. Totally unacceptable.

Worst company ever. Do not order from them. Worst customer service. I can see my order online and just want an update, it has been eight weeks and no delivery or update. It has taken me four days of calling, and still nothing. They can't find my order in the system even know I can see it when I log in. On hold for 40 Mins, I tried to email my information, we email back and forth four times, with attached screenshots, and then they tell me I have to phone. Truly awful. Complete nightmare. If I could give them zero stars, I would. I never leave reviews, but for this terrible company, I had to. Please be aware!

Ordered 3 beautiful bar stools. The quality of the stools appears to be excellent. However, every box was significantly damaged. Not only on the outside but even boxes that were internal were damaged. Required hardware was missing as a result of the damage. Screws were missing. So when I requested the missing screws I was informed that they couldn't send me missing screws, but they would send me a whole new bar stool which I would pay for and then I would return the whole big box of the extra bar stool, all so I could have a few missing screws. Then they never sent me a return label to return the extra bar stool. This required multiple calls and effort on my part for a few missing screws from damaged packaging. Note that there is no "review" section on their web site. This is too bad. The product was fine but definitely not worth the price/service. I would recommend you look elsewhere.

We order products for our customers from many vendors and never have a problem with exchanges and returns. This company is the worst we have ever dealt with. Worst customer service every and products are subpar. Stay away from them.

Terrible marketing/privacy practices – will share your data with several "sister companies" even if you just sign up for an in-stock notification. Will never do business with this company or their affiliates. When you ask them to delete your data, they will tell you to call them – creating an unncessary barrier when they obtained the data from a different party in the first place. Can’t wait to sue Rejuvenation under the California privacy initiative on the ballot.