ReefperfumesReviews of reefperfumes.com

​DO NOT BUY: App and website take money but never deliver! Reef Perfume's online (reefperfumes.com) and application-based services appear to be fraudulent. An order was placed through their application, and funds were debited (SAR 474.26 ~AED 464) without the order being fulfilled. I received order confirmations, followed by completion notifications, but shipments are not dispatched or delivered. I attempts to contact customer service via whats app which said order completion no further response and so i decided to email (info..at..reef.sa) have been unsuccessful due to invalid addresses and recieve return mail show on the app. Do not trust this app or website. Avoid at all costs!

Someone needs to investigate this company. Ordered over a month ago and have been chasing since. No response at all. It's a complete waste of time to reaching out to them. Waited 1.5 hours and no one picked up. There There 24/7 WhatsApp service is a complete waste of time. The good thing is there's a Gov't File a Complaint Service. I'll let the authorities deal with them. Hopefully they'll shut the company down to save other customers the heartache.

They debited money from bank and till today I didn’t got my order no reply from customer service no reply from WhatsApp and saying your order is null never 👎 trust them

Very bad customer service. Ordered from 24th of May and till now haven’t received it, multiple tries to contact through WhatsApp and Calls. I stay on the line for more than 20 minutes with no reply, for WhatsApp could go for days without a reply, and if you get a reply it is such a generic reply that doesn’t help you at all. My advice don’t order not worth the headache, their logistics and customer service is so terrible. For the price you are paying there is better alternatives.

very bad service from online , as i have placed an order on 26th may and i havent recieved a single update after that date regarding shipping and all. i tried calling the number and whatsapp the number , but no reply from them . they just ghosted me completely . please dont buy anything from them

Ordered through the Reef app on 5 June for delivery to Doha, Qatar. Paid 271.85 QAR for express delivery advertised within 48 hours. Nearly a week later, no delivery, no tracking number, and no response from WhatsApp, email, or LinkedIn. The app shows the order as completed although nothing was received. Order #264436331.

Me not happy I ordered on may-26 today also I didn’t ger my order i will complain

I am writing to raise a serious concern regarding my orders placed on 28 May 2026, which I have still not received. Details: Order Date: 28 May 2026 Number of Orders: 2 Current Status: Not delivered. Despite multiple attempts to contact your customer service, I have not received any response: I called your customer support several times and waited for over 11 minutes on hold without any response. I sent multiple messages via WhatsApp. I have also sent emails regarding this issue. Unfortunately, there has been no reply through any channel, which is highly disappointing. I request you to: Provide an immediate update on both orders. Confirm the expected delivery date.