Ordered the TRX1022
Ordered the TRX1022. It is missing the notch for the bolt catch spring. I called the company and left a message. No one returned my call. I tried the chat bot, which seems by AI. It tried to tell me I couldn't return it "for safety reasons". Obviously programmed to do that. Someone named Erik intervened and asked me to send an email with pictures of the part. He told me something to the effect that customer service was important to them. Sent the email. No response. Sent a follow up email. No response. They have shown a clear disregard for the customer. They should not be supported by the 2A community. I lerned after the fact that there are other vendor selling the same thing for less.
By Mark B.