Receipt HogReviews of receipthog.com

When I snap a picture of my receipt to upload, it is upside down. How do I correct that?

I have been with receipt hog since the year it came out and I have $25 I cant redeem in rewards because I can't get the customer service reps that I've been submitting tickets to, to change a very old phone number that I haven't had in years to the cell number I've been using for the past 4 years!!! They write saying they need proof and ask 4-5 different questions only you would know about on your account but when one of the questions that I have answered that I have submitted with the rest of the answers, asks what my address was when I registered with the app,and everytime I email the response that I can't remember because I was moving around alot at that time so I'll include all addresses I've lived at so they'll know and I can always answer any other question or show any document needed but not one customer service rep who I was ever emailing tried to work with me on changing my cell phone number and instead said they can't change it until my answer matches their question and a list of addresses won't suffice. So what the hell am I supposed to do?!?! I've been loading receipts for years and it took me forever to get up to $25 but the only reason I'm at $25 is because they'd never try to help me or give me contact info of someone at receipt hog that will!!! So I've wrote on their Facebook page and now this and I'm hoping someone can finally change my phone number that I've been trying to change for the last few years or find a way to issue me my damn rewards I earned!! Nice to know the customer service reps don't ever go above and beyond when a customer has a problem, especially since their getting paid to reply to emails from customers and their just getting paid to tell the customer that they can't resolve the issue but can't seem to think of offering any further help. Does reciept hog just hire the laziest people they can possibly find for the customer service positions, or is it that their supervisor or whoever is above them never cares to check all their work their getting paid for, because I just don't understand how a company could let this problem get to this where so many customers like me are pissed because we want our rewards as was told to customers. (I couldn't even count on all my fingers and toes how many times I've submitted begging to please help!!!)

I got my first $40, but when I submitted 2nd time for $40. I received an email confirmation that my process would take a week and I would receive my reward of $40. However, I have never received my second $40 reward. I contacted customer service multiples times through emails. NO ANSWERS. After this review, customer rep Blessy emailed me that the reward link has been resent. Another rep emailed me and corrected their mistakes, I got my $40 reward. So I changed my review!

I was having trouble signing in after an update and Julian was quick to answer my question and got me back signed in with no problems. Great customer service.

Fast customer service from Justin. I tried to use the app this morning, but it said I needed to update my password. I couldn't get a reset email, so I reached out through the website. He got back to me quickly and I was able to get it reset.

I had a password problem and Julian helped me with it. He gave me detailed instructions sent to my email on how to reset my password. He was great! Everything was done in a timely matter. Receipt Hog has great customer service!!!!

I have been using the app. for more than four years. I had a problem with my password. The issue was resolved immediately by contacting thier support.

I was unable to access my account after updating the app......Julian responded to my email within a few hours and knew exactly how to fix the problem! I really enjoy using Receipt Hog and was so happy that Julian got.me up and running within such a short time! Great customer service