RebornartdollReviews of rebornartdoll.com

If there was a 0 option I would click that - the dolls look NOTHING like the cute photos on their website - you get in touch and they say the photographer may photoshop them slightly !! False advertising !!!!

Disappointing Experience with Reborn Art Dolls I recently purchased a Reborn Art Doll for my granddaughter, which was marketed with enticing discounts that made it seem like a great deal. However, my experience has been quite disappointing. I had high expectations based on the product description, but what I received did not meet those expectations at all. The doll was advertised as being 12 inches, but upon arrival, it measured only 11 inches. This discrepancy is misleading, and the overall quality of the doll is unrealistic; it does not resemble a real doll as claimed. During my attempts to resolve the issues, they offered to work things out with discount percentages, and I eventually received a 25% discount. However, after all the aggravation, I felt forced to keep an item I was not satisfied with, as returning it became an overwhelming challenge. Additionally, I noticed that customers must spend $199 to receive free shipping, which feels misleading when the product quality does not live up to the initial appeal. The return process turned into a nightmare. I was informed that I needed to send the doll back overseas, which incurred additional delivery costs that I had not anticipated. This situation created a significant hassle for me, both in terms of time and money. Despite my attempts to resolve this issue with customer service, I found their responses unhelpful. Overall, I cannot recommend Reborn Art Dolls based on my experience. Very, very disappointing.

Disappointing Experience with Reborn Art Dolls I recently purchased a Reborn Art Doll for my granddaughter, which was marketed with enticing discounts that made it seem like a great deal. However, my experience has been quite disappointing. I had high expectations based on the product description, but what I received did not meet those expectations at all. The doll was advertised as being 12 inches, but upon arrival, it measured only 11 inches. This discrepancy is misleading, and the overall quality of the doll is unrealistic; it does not resemble a real doll as claimed. During my attempts to resolve the issues, they offered to work things out with discount percentages, and I eventually received a 25% discount. However, after all the aggravation, I felt forced to keep an item I was not satisfied with, as returning it became an overwhelming challenge. Additionally, I noticed that customers must spend $199 to receive shipping, which feels misleading when the product quality does not live up to the initial appeal. The return process turned into a nightmare. I was informed that I needed to send the doll back overseas, which incurred additional delivery costs that I had not anticipated. This situation created a significant hassle for me, both in terms of time and money. Despite my attempts to resolve this issue with customer service, I found their responses unhelpful. Overall, I cannot recommend Reborn Art Dolls based on my experience.

It is really a zero but that was not an option. My granddaughter picked out a doll to order and what we received looked absolutely nothing like the doll she chose. I reached out to customer service and although they responded quickly they offer no help but a 10% refund as a courtesy….. The doll was over 200 dollars and looks nothing like we ordered. DO NOT USE THIS SITE!!

The doll I ordered looked nothing like the one I got. They wanted to give me a 10% refund. $155. Doll looks like a $15.00 doll. The first doll I got there was similar to what I wanted, but this time nothing. They won’t give a refund.

Bait and Switch scam company! Why does our country allow this garbage?! The sad part is that I fell for it then my husband did. I wish I could show the monstrosity that arrived. My granddaughter will not know what it's like to ever get a realistic baby unless she has $4,000. An authentic "Reborn" is around $600-1500 used.

STAY AWAY FROM THIS COMPANY HORRIBLE SCAM

I wish I could give zero stars. This place is a full scam! The doll I ordered was brown and beautiful. What I received was a white skin toned malnourished looking baby. They will not offer a refund even after I sent the pictures of what I recieved. Dispute it with your bank, dont waste time going back and forth with them.