Highly Recommend
The entire process was fast, complete and easy.
By R D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
689 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Real Genius (realgenius.com) has 689 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 589 reviews with 5 stars · Clear filters
The entire process was fast, complete and easy.
By R D.
Very prompt and courteous service, good communication and quick closing. Highly recommended.
By Michael C.
This was the second refinance I did with Cody Sento and the Consumer Direct team. Everything went like clockwork and they saved me a bunch of money! Could not be more pleased.
By Doug
Jerry Austen and his team gave us a great deal and took care of us each step of the way during our recent refi. Thanks for the great job!
By Andrew M.
Dean was super easy to work with, very professional, provided clear direction, and the loan was processed promptly. I used Dean twice and both refinancing processes were a breeze.
By Ian