Very professional, fast, with great rates
Very professional, great service and interest rate.
By Jenny J.
Response from Real Genius· Jan 7, 2022
Jenny, we’re so happy to hear you had a good experience. Hope you have an amazing day!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
689 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Real Genius (realgenius.com) has 689 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 589 reviews with 5 stars · Clear filters
Very professional, great service and interest rate.
By Jenny J.
Response from Real Genius· Jan 7, 2022
Jenny, we’re so happy to hear you had a good experience. Hope you have an amazing day!
Answered all my questions. great service
By Denise M.
Response from Real Genius· Jan 7, 2022
Denise, Thank you for taking the time to review us!
They did a great job as always!!
By Dawson Van P.
Response from Real Genius· Jan 7, 2022
Thank you Dawson, We appreciate your business!
Great experience, knowledgeable and professional staff. Made the process super easy. Recommend to all my friends.
By Terri
Response from Real Genius· Jan 7, 2022
We are so happy to hear that you are referring us to your friends! Thank you.
Very pleased with overall process
By Robert G. K.
Response from Real Genius· Jan 7, 2022
Thank you Robert, for taking the time to leave us a review.
The whole process was smooth and organized, Gigi was awesome and the service was excellent!
By Subbu
Response from Real Genius· Jan 7, 2022
Thank you for the nice comments. We will pass these along to Gigi.
I've worked with Joel at ConsumerDirect both for a new home loan and refi. Joel was incredible to work with both times and was completely transparent throughout the entire process both times. Having amazing rates was icing on the cake. I highly recommend putting ConsumerDirect on your short list when shopping rates.
By David N.
Response from Real Genius· Jan 7, 2022
Thank you David, For taking the time to leave us a review. We will make sure to let Joel know you were happy with his service.
The process was straightforward and I was able to get a reasonable rate. Happy with my experience.
By Mike
Response from Real Genius· Jan 7, 2022
Thank you for taking the time to leave us a review!