Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
689 reviews
Real GeniusSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Real Genius (realgenius.com) has 689 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 589 reviews with 5 stars · Clear filters
Great service. Matt Brodtman was quick to respond to emails and understood the financing process well. He was readily available to answer any questions I had.
By DP
Response from Real Genius· Jan 5, 2022
Thank you very much for letting us know about your great experience. We will pass your comments along to Matt.
This is the second time we used Consumer Direct to refi. We had a great experience both times.
By Michael
Response from Real Genius· Jan 5, 2022
Thank you for giving us the opportunity to meet your mortgage needs again. We really appreciate your business!
excellent service, courteous professionals who responded on time, always.
By customer
Response from Real Genius· Jan 5, 2022
Thank you for taking the time to leave us a review. We will share your comments with the team.
Consumer direct was so easy to work with. They got our mortgage done so fast!
By Kalynn D.
Response from Real Genius· Jan 5, 2022
Kaylnn, Thank you for the great review. We look forward to working with you again in the future!
We love working with Gigi.
By Brittany S.
Response from Real Genius· Jan 5, 2022
Thank you and this is wonderful to hear. We will pass your comments along to Gigi.
Excellent knowledgeable service
By Susan H.
Response from Real Genius· Jan 5, 2022
Thank you Susan, for taking the time to leave us a review!
Matt Brodtman is the most awesome banker we have dealt with! I recommend him wholeheartedly
By Gerald
Response from Real Genius· Jan 5, 2022
Thank you for taking the time to leave us a review. We are glad you had such a great experience and we will pass your comments along to Matt.
Cody is excellent, will use them again.
By Ms. P.
Response from Real Genius· Jan 5, 2022
Thank for letting us know about your experience. We will pass your comments along to Cody!
