Great service
Great service, a pleasure working with Dean and the Staff.
By Michelle B.
Response from Real Genius· Jan 5, 2022
Thank you for taking the time to leave us a great review! We are glad you were happy with our team.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
689 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Real Genius (realgenius.com) has 689 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 589 reviews with 5 stars · Clear filters
Great service, a pleasure working with Dean and the Staff.
By Michelle B.
Response from Real Genius· Jan 5, 2022
Thank you for taking the time to leave us a great review! We are glad you were happy with our team.
Amazing customer service.
By Roni T.
Response from Real Genius· Jan 5, 2022
Hi Roni, that’s wonderful to hear. Thanks so much for leaving us a review. Have a great day!
They did a great job for me on refinancing my mortgage and every time I had a question they answer it and they informed with up. So from my, my experience I will use them again if I have too the one that I dealt with
By Levern H.
Response from Real Genius· Jan 5, 2022
We appreciate the review, Levern. Thanks for taking the time. We will share your comments with the team!
Very pleased with the service.
By Christopher W.
Response from Real Genius· Jan 5, 2022
Hi Christopher, We appreciate you taking the time to leave a good review! We look forward to serving you again soon.
I refinanced with Consumer Direct twice. Everything went smoothly both times. The first time I used a local title company and the second I used their title company. The team I worked with was very professional and a pleasure to work with.
By Ben F.
Response from Real Genius· Jan 5, 2022
Glad to learn your experience was a positive one. Hope to serve you again soon!
Staff informative & kept me aware of where I was in the process. Time line from beginning to close was as I was told it would be.
By DCH
Response from Real Genius· Jan 5, 2022
We are glad to hear the Staff was helpful! Looking forward to meeting your mortgage needs again soon!
Got our mortgage through Consumer Direct after choosing the best option for us. We also refinanced through Consumer all under a year!
By Michael I.
Response from Real Genius· Jan 5, 2022
Hi Michael, thank you for taking the time to leave us a positive review. Have a wonderful Day!
Very good from beginning to end and help .
By Raj
Response from Real Genius· Jan 5, 2022
Hi Raj, We are glad you had a positive experience, we will share your comments with our team!