Great rates helpful staff
Great rates helpful staff, Much easier than expected thank you.
By Scott K.
Response from Real Genius· Jan 7, 2022
We are glad to hear that you had a positive experience!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
689 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Real Genius (realgenius.com) has 689 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 589 reviews with 5 stars · Clear filters
Great rates helpful staff, Much easier than expected thank you.
By Scott K.
Response from Real Genius· Jan 7, 2022
We are glad to hear that you had a positive experience!
Efficient and quick to respond to questions. We're happy with the refi.
By John H.
The service is great.
By Rong F.
Recommended!
By Jordan H.
Very happy with the overall process for our mortgage refinancing. Very good numbers, excellent reactivity from the Consudirect team and very usefull webportal to manage the overall process electronically.
By Sebastien G.
Very helpful and service is great
By Tin O.
Very easy, fast and convenient.
By Greg B.
I would definitely recommend using consumer direct mortgage for all your needs. Phillip Houston is a great person to work with and will help and guide you at all the steps. They made the process smooth for me. I would definitely work with them in future. I would love to give them 10 stars. Overall a great and pleasant experience.
By Ashishkumar P.
Response from Real Genius· Jan 7, 2022
Thank you for taking the time to write a review. We will share the comments with Phillip and the rest of the team!