The team was helpful thru out the…
The team was helpful thru out the process and were prompt with their response for any questions. I got the best rate and I part of that reason is the team that was assisting me.
By Mudassir A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
689 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Real Genius (realgenius.com) has 689 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 589 reviews with 5 stars · Clear filters
The team was helpful thru out the process and were prompt with their response for any questions. I got the best rate and I part of that reason is the team that was assisting me.
By Mudassir A.
Josh answered all my questions. He was very knowledgeable and kind. Jon Wilkins
By Jon W.
Second time working with Pat Moore and his team. Great experience both times. Great communication and they made an overwhelming transaction easy. Also very reasonable fees and competitive rates. Will definitely be back if I need financing again.
By Shawn
Mike R (loan officer) and his team was very helpful and efficient in getting us across the finish line for two refi loans back to back.
By Jogesh B.
The team I worked with could not have been better. I would recommend Consumer Direct to anyone.
By Justin S.
The whole process was excellent. Everyone was very helpful and got everything done with amazing speed. I appreciate how efficiently they processed my refinance.
By Mary
Easy process. The loan advisers are responsible.
By Sudipta R.
People actually answered the phone and returned calls. Great job
By Glenn C.